Landing pages stopped working after using the new folder feature | Community
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Selliers
Level 4
June 13, 2025
Solved

Landing pages stopped working after using the new folder feature

  • June 13, 2025
  • 1 reply
  • 405 views

After the folder structure was introduced for landingpages, out mirror pages of email (read mail in browser) has stopped working, along with the unsubscribe links (that is pointing to a landingpage). We have moved out existing landing pages into new folders, and it seem like this creates some sort of error. Is this a know problem that existing landing pages might not work anymore it they are moved into a folder i the new folder feature.

 

Best answer by Selliers

We have solved the problem with the unsubscribe landing pages. It was regarding the landing-page-ID that must be in the URL. And that ID is only possible to find if you create the link through the AJO interface. If you are coding fragments yourself in HTML you need to generate this link from the GUI and copy it into you own code. That was not so easy to understand, especially since the ID is only reachable that way.

The issue with the mirror pages is now a support ticket. 

1 reply

gengaipandi03
Level 4
June 13, 2025

It would be great if you can create a new landing page or duplicate landing page to see the landing page path is changing after the folder has been created. If so, we need to change the path for mirror page and unsubscribe page. 

Selliers
SelliersAuthorAccepted solution
Level 4
June 23, 2025

We have solved the problem with the unsubscribe landing pages. It was regarding the landing-page-ID that must be in the URL. And that ID is only possible to find if you create the link through the AJO interface. If you are coding fragments yourself in HTML you need to generate this link from the GUI and copy it into you own code. That was not so easy to understand, especially since the ID is only reachable that way.

The issue with the mirror pages is now a support ticket. 

gengaipandi03
Level 4
June 24, 2025

@selliers Good to get the solution right 🙂