export campaign results including namespace ids

Question

Hi

is there a way to export the data from a campaign, specifically the namespace id of the profiles and the campaign name, date, etc ? Thinking of sending a feed to a CRM system with the results of the send via customer so we can update records there

thanks

Marc

Mayank_Gandhi · Accepted Answer

@marc_stowe_za very commonly asked use case. Here is the approach:

All campaign, message, and delivery events (including identity info and namespace) are stored in Adobe Experience Platform (AEP) datasets in XDM format.
Every delivery (send, open, click, bounce, etc.) is recorded as an Experience Event with all available identityMap attributes (ECID, email, your custom IDs, etc.).

How To Export the Data:
You can export datasets to 6 cloud storage destinations which are accessible from the Destinations menu, in the Catalog tab.
Data Lake Access & Export
AJO writes all delivery and event data (with namespace identity maps) to AEP Data Lake as mentioned above.
You can query and export this data using:
- Query Service (run SQL on datasets)
- Data Access API (download raw parquet or JSON files)
- Data Distiller/Adobe Data Access
- Pull via scheduled jobs in your CRM stack (using Data Access API)