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SashankaBi1
SashankaBi1
Level 2
June 24, 2025
Question

Count Profile Experience Events within a Journey

  • June 24, 2025
  • 2 replies
  • 405 views

In our setup we are currently receiving Analytics data through the dataflow.

 

We want to count the product add events for the profile. Also count the product remove events.
Both are separate events within the Analytics Data.
Take a difference of Adds and Removals counts, to determine if the Cart is not empty.
We want to qualify the customer to send out an email post 30 min wait period.

 

Need help to identify such events and keeping a counter.
Attaching a screen shot of the data. Please also be mindful that the Cart list activity may not be an activity the customer chooses to perform.

 

Thank you much.

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2 replies

ReenaJohn
Community Advisor
ReenaJohnCommunity Advisor
Community Advisor
June 25, 2025

hi @sashankabi1 ,

 

Where are you looking to filter and aggregate this data, is it on a segment or within the journey

 

Warm Regards,

Reena John

SashankaBi1
SashankaBi1Author
Level 2
June 25, 2025

Hi @reenajohn ,

We wanted to create a journey and monitor the events within the journey. Please help guide us if we have any settings within the journey that can track either the count of Product add events or aggregate the product count all within the journey canvas. Is that feasible? If Yes, need help to figuring how to configuring that.

Thanks a lot.

Sashanka B

Mohan_Dugganab
Adobe Employee
Mohan_DugganabAdobe Employee
Adobe Employee
June 26, 2025

One of the approaches is to start the journey with add to cart event, wait for x mins, check using streaming segment if there were any cart removal or purchase events in the last x mins (and if so, suppress), else send the cart abandonment email 

https://experienceleague.adobe.com/en/docs/commerce/data-connection/use-cases/using-ajo 

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