Issue with Paying Reschedule Fee for Adobe AD0-E608 Exam | Community
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srijoni_sengupta
Level 1
March 13, 2026
Question

Issue with Paying Reschedule Fee for Adobe AD0-E608 Exam

  • March 13, 2026
  • 1 reply
  • 10 views

I applied for the Adobe AD0-E608 exam on 13th March and later rescheduled it to 15th March. I received an email from Adobe confirming that the exam has been successfully rescheduled. However, I am unable to pay the $5 rescheduling fee.

In the Purchases section, it shows that there is an amount payable, but there is no option available to complete the payment. I also have not received any email with instructions or a link to pay the due amount.

1 reply

MandyGeorge
Community Advisor and Adobe Champion
MandyGeorgeCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
March 13, 2026

Typically if you reschedule with more than 24 hours notice, there shouldn't be a fee that needs to be paid. If it was less than 24 hours, then they would charge the fee. 

 

I would suggest using the contact us under the support tab. There might be a bug or something where the pay link isn't showing. The certification team would be able to help you better than we can.

S
srijoni_senguptaAuthor
Level 1
March 13, 2026

It was within the 24-hour notice period. I have tried reaching out to support through the “Contact Us” option. There is also a transaction ID under my Purchases section that shows the status as payable. However, I have not received any reply yet. Since my exam is scheduled for the 15th, I want to resolve this issue before the exam date to avoid any further confusion.

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