Adobe Experience Platform

Hello,  I have a bit of an urgent ask so a quick response would be appreciated.  I'm working on creating a streaming audience that includes both a batch exclusion audience and a streaming qualification audience (essentially an audience of audiences). In my streaming qualification audience, I have a time constraint that disqualifies users after 30 days. Once that 30-day period passes, users are disqualified from the streaming qualification audience in near real-time. My question is: If a user is disqualified from the streaming qualification audience in near real-time, would they also be disqualified from the streaming audience (which is made up of both the batch exclusion audience and the streaming qualification audience) immediately, or would they only be disqualified when the next batch evaluation runs? Thanks!

Hello. I have been trying to get the metrics that are obtained by Journeys reporting in Journey Optimizer, such as number of messages sent per messaging node, number of messages bounced per messaging node, etc, however, I get values that, in most cases, are close to what the reporting shows, but not exact. Next SQL statements tries to get number of messages opens per date, per Journey Version ID, per Journey Action ID, per profile (BP): SELECT DISTINCT CAST(tracking.timestamp AS DATE) AS date, tracking._experience.customerJourneyManagement.messageExecution.journeyVersionID AS journeyVersionID, tracking._experience.customerJourneyManagement.messageExecution.journeyActionID AS journeyActionID, tracking.identityMap['bp'] [0] ['id'] AS profile, COUNT(tracking._id) AS opens FROM ajo_email_tracking_experience_event_dataset tracking WHERE tracking._experience.customerJourneyManagement.messageInteraction.interactionType = 'open' AND tracking._experience.customerJourne

I often hear from customers saying that, "data layer does not load properly because of which I am losing out some data", "dataLayer is making my website heavy", "a lot of development efforts required to implement data layer" Well, What If I tell you that, you can create your data layer and implement on your website through Adobe Launch, no need to separately deploy it in the website source code. Adobe Client Data Layer extension in Adobe Launch helps for doing the same Introduction: This Extension provides Event, Action, and Data Element Types needed to leverage the Adobe Client Data Layer on your site. It should be used to consume data from the ACDL, and use that data for Analytics, Target, segmentation, and other marketing purposes. Prerequisites: Admin access to Adobe Launch Website on which you want to implement it Implementation Steps: Create a web property in Adobe Launch Install Adobe Client Data Layer extension. 3. Click on configure, although you do not have to make an

Hi, My project is on CJA, and we need to add some lookup dataset for additional attributes. I've added the lookup dataset to the CJA Connection, and also tried using Derived Fields - both worked fine. But recently I've came across the feature on Schema Relationship, which is also providng lookup capability, but would need to seek clarification on whether Schema Realsionhip is applicable to RT-CDP only? Or this relationship will automatically applied to CJA as well? Thanks.

Can I get some guidance on the custom path creation in the target connection for data export to Azure Lake Gen2. Can the container and subdirectories be added to the create custom folder path stage?example. container/subfolder1/subfolder2/jktest/66ce0e611d4cdd2ab9e0cbbb/prod/20240923_180992/ 

I just started a new project, and I noticed that the data ingestion is failing where all the error messages were related to enum values. For example, I got this error message: The message cannot be validated: [#/web/webInteraction/type: Tab Click is not a valid enum value]. I set this value directly in the Tags' Update Variable editor.Why would I get this enum error? As mentioned, this is only one of multiple enum error messages I'm getting. Anyone have any idea? I've never had any issues like this before. Thanks!

 In the ever-evolving landscape of customer experience management, businesses often face the challenge of performing intricate calculations on event data to extract meaningful insights. One such scenario our customer wants was determining the average booking price of a customer over the last 10 years. While the concept of calculating an average may seem straightforward, our clients present us with a unique and challenging interpretation.Challenges:Unique Average Calculation:Calculating the average involves more than just dividing the sum of prices by the total number of bookings. Instead, it requires dividing the sum of prices by the number of unique years in which bookings were made. For instance, if a customer made 3 bookings in 2021 and 7 in 2022, the average should be calculated by dividing the sum of prices by 2 (the number of unique years).Data Deduplication:The same booking ID can be updated multiple times. For example, a customer might initially book a service for $1000 an

Hi all,I would like to know the list of fields that belongs to this metadata path "_acp_system_metadata", I know that one of them is "_acp_system_metadata.ingestTime", but I want the complete list. Please, could anyone provide me this? Thank you! Cristhian N

Do you have any idea? Tried both private / corporate computer ....Its pretty crucial because I preparing offer for a customer  

I was wondering what the benefits are, if there are any, of creating a product Schema and add a relationship between the SKU from the productListItems and the SKU from the product schema. I would like to create a product schema in order to store all of our products and then, add a relationship between the SKU atribute of the Event schema. This way, I would only have to store few atributes in the purchase/pdp event, like price or discount for example. Everything else, I would have it already stored in my product DS.  At the moment, we are using the product schema to only ingest the Product Cathalog from our BBDD. This way, I can see the benefit of this implementation, but I would like to discuss if there are more and, if possible, hear some other ways of improving this implementation.

Dear AEP Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for March 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEP.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEP-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP. Start supercharging your problem-solving skills today by exploring our&nbs

Hello teamWe are working with one of our implementation team for their B2B implementation use case. One of their use cases is to use Account-based attributes from AEP to Target for their web personalization. Is there any way Adobe supports this kind of use case? Please help us to solve it.Thanks Sheejo Rapheal

Hello, our customer is thinking about a server-side data collection with Adobe Edge Network via Edge Network API. Regarding user identification we would like to go with the First Party ID. Regarding the documentation, the usage is currently only supported with Adobe WebSDK. Does anyone have an idea how to use first party IDs with Edge Network API?  Thanks! 

I used to be able to find the page name or page url information when I use adobe experience platform debugger for the website. But recently I can't. Tried removed it and reinstall and still no luck. Is there anyone know how to fix this?

I do not send __view__ decision scope but the form-based activity from Target is returned (the one with target-global-mbox). If I set up page view event like that, does that mean that __view__ decision scope is returned by default? How that works? 

Is that event send by default if the campaign was rendered? Or is it connected with send event complete?In which field / dataset that data would be stored? Do I need to add something additionally? 

Originally airing on 27 February 2025, our experts discussed how AI Assistant can unlock valuable operational insights, boosting productivity and redefining work in Adobe Experience Platform and its platform-based applications. You can view the replay from the episode page and find additional recourse commented on during the live event: Unlocking operational insights with AI Assistant in Adobe Experience Platform Use this thread to ask our experts additional questions related to the Experience League LIVE session. Thanks and we hope to hear from you!

My organization is looking into reporting based on the Tags associated with an audience. I can filter for tag ID's in the /audience API endpoint however my API credential does not appear to have to correct role to access the /tags API endpoint. Does anyone have some knowledge about this one? Thank you,Jacob Van Dine

Hi Everyone, I am facing issue in Event forwarding while using 2 different prod token. Its showing error related to data element where i am returning token based on condition.If i use only 1 token directly in Meta extension its working fine. Can anyone suggest. Thank

Dear community, I have successfully ingested Event Data into AEP with records of two profiles. Then I create an audience to get that two profile into that Audience. However, when the batch was evaluated, it has shown that there are 2 Qualified Profiles and 2 Estimated Profiles. However, the "View Profile" button was grey and cannot be click. Then I proceed to "Refresh Estimate" and now it shows  2 Qualified Profiles and 0 Estimated Profiles and the "View Profile" button is now showing that there are NO profiles for viewing. Therefore, I am unable to verify if the conditions I choose would work for the expected profile to show. Anyone knows how I could see who this two profile will be? Or how can I get the two expected profile to show in "View Profile". Below I have attached images regards to this issue. Please let me know if you need any more information. Best regards, Sching

I have used postman to get Oath tokens, that expired after every 24hr. if we need to use refresh token to get new Oath token, how do we do that ? https: // {{IMS}}/ims/token/v2 ? grant_type=client_credentials&client_id={{API_KEY}}&client_secret={{CLIENT_SECRET}}&scope={{SCOPES}} I have tried including offline_access in the scope variable, but still it doesnt return any refresh token

I working on a project for a bank. We want to upload offers and propensity scores from external system and put them into Schema (Dataset) and then use attributes from particular offer in Journey Optimizer emails and app pushes. What structure of the schema would you recommend to make it useable in accessing that data in AJO?If I make separate object for every recommendations (assume that for every user there would be 3 offers) then I would have 3 separate objects. I am not able to iterate through them in AJO .... How would you do that? 

I have many elements in an array. how to upset data into array elements. So I can see in profile section

Hi,I have a filed in one of the field groups defined as an array of objects, like shows in the image below. The field group was added to a schema, which was enabled for profile.I would like to use the above field in an audience rule, something like below:where da_for_touchpoints contains at least one that has (tp_code=XXX and tp_event=12345).Is that possible? If yes, how would I define the audience criteria? Thanks.