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June 4, 2025
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Can I send data as a bucket through Custom Actions

  • June 4, 2025
  • 1 reply
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Hey guys, 

 

I've created a custom action that calls an internal API but said API can't handle data sent as a stream, so I was wondering if its possible to aggregated a few clients and send the data as a bucket

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Best answer by Parvesh_Parmar

Hi @murilofe1 ,

 

As far as I know, Custom Actions in Adobe Journey Optimizer (AJO) are used to send data from a journey or campaign to external communication channels or systems.

 

From what I understand, you can send a collection of messages together using a Custom Action — though there are some limitations depending on how the journey is set up and how the payload is structured.

 

You may want to take a look at the following documentation, which explains how collections work within journeys and how to configure custom actions:


https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/journey-use-cases/technical-use-cases/collections#limitations

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configure-journeys/action-journeys/about-custom-action-configuration

 

I hope this helps!

Kind regards,
Parvesh

1 reply

Parvesh_Parmar
Community Advisor
Parvesh_ParmarCommunity AdvisorAccepted solution
Community Advisor
June 5, 2025

Hi @murilofe1 ,

 

As far as I know, Custom Actions in Adobe Journey Optimizer (AJO) are used to send data from a journey or campaign to external communication channels or systems.

 

From what I understand, you can send a collection of messages together using a Custom Action — though there are some limitations depending on how the journey is set up and how the payload is structured.

 

You may want to take a look at the following documentation, which explains how collections work within journeys and how to configure custom actions:


https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/journey-use-cases/technical-use-cases/collections#limitations

 

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configure-journeys/action-journeys/about-custom-action-configuration

 

I hope this helps!

Kind regards,
Parvesh

Parvesh Parmar – Adobe Community Advisor https://www.linkedin.com/in/parvesh-parmar/