Adobe Experience Platform

One of our larger clients is having issues getting data in the Omniture Dashboard whenever we update their Adobe Video Heartbeat SDK beyond version 1.37 (on Android only). The client would like to be on the latest 1.5x version. I’m a little fuzzy on the  plugin mentioned in the release notes, and whether it is or isn’t required. Any insight you or your team could provide as to what might cause the Heartbeats data not to arrive in the the client console would be greatly appreciated. I clearly see the data leaving the Android device via Charles, though the 1.3x traces include a “trackingServer” and “RSA” parameter that I don’t see in the 1.4x traces. 

HiI am Adobe certified expert trying to install SDK 4 to 2 clients. SDK4 is new and unfortunately there is not enough documentation explaining all the new stuff in HELP. I know JavaScript but I don't know mobile development and when I show these requirements to mobile developers they also don't understand it. There are no examples of the possible values of the variables. There is only syntax, this makes our life very hard.I am going to post some of my questions here with hope getting some answers. My first question is:1-What is Privacy Status and PrivacyDefault. First of all I want to understand what are they doing? and why there are 2 different variables which looks like doing the same thing 2-LifetimeValue: It is not clear what we need to do hereReturns the lifetime value of the current user.Default: 0 NSDecimalNumber *lifeValue = [ADBMobile lifetimeValue];thanks  thanks for the help

Hi all, 1. Does Omniture support jQueryMobile and Single Page Application, and how to do it?I already have omniture and implemented the trackAction, trackState, and tracktime in iOS native app.For web SPA, I can only do the trackAction, but to track state, In theory I should put some javascript code snippet on each apge I want to track, but there is only one page for the whole web app. How to do it? 2. Sometimes the request for trackAction will be canceled, and I can't get the specific reasons(This issue has been updated but still haven't got an solution).We have a link like below:<a href="mailto:test@gmail.com&subject=test" onClick="var s=s_gi('wfbmobileappdev'); s.linkTrackVars='contextData.wfi.shareType,contextData.wfi.shareEvent'; s.contextData['wfi.shareType'] = 'Test'; s.contextData['wfi.shareEvent'] = '1'; s.tl(this,'o','Sharing Action')">Test</a>we invoke the email client by using the syntax href="mailto:...", but this will cause to

Has anyone seen a problem with the Android mobile app SDK not responding after the app has been sitting in the background?I'm having a problem with the SDK in our Android app. It stops reporting data to Sitecatalyst after the app has been in the background for an extended period of time. It is communicating fine in the evening, but when I pick up the device in the morning, it isn't communicating to Sitecatalyst. It works on most devices, but I have found a handful (haven't identified the link yet) that this happens to on a daily basis. When I clear the app from memory and relaunch it, everything reports correctly.I can see through my Charles proxy that there are communications with our servers and other 3rd party integrations, but not calls to Adobe. After I kill the app and relaunch it, I can see the calls flowing as expected.Anyone else have experience with the SDK for mobile apps?

Hi all,i have used the omniture library in android before and was able to send request and also able to see those request in omniture dashboard.After a month iam using the same code but unable to see the increments in omniture dashboard. Any idea what may be wrong . any help would be appreciated. Thanks

I am in the process of setting up analytics for iOS, trying to call a simple [ADBMobile collectLifecycleData]; In the debug log, I get ADBMobile Debug: Analytics - Attempting to send request (s72905628?AQB=1&ndh=1&ts=1386948640&pageName=Main&ce=UTF-8&aid=44D600527FB14D30-1C498C0019DF2665&c.&a.&DeviceName=iPhone5%2C1&Resolution=640x1136&OSVersion=iOS%207.0.3&AppID=ProductName%201.0%20%281.0%29&CarrierName=AT%26T&.a&.c&t=00%2F00%2F0000%2000%3A00%3A00%200%20300&AQE=1) but nothing happens after that. I'm assuming I get a request sent debug message once it actually works? I'm also not seeing anything being registered on the Omniture dashboard. Does this indicate something is wrong in my configuration file? Any help would be appreciated 🙂

Hi!I making the migration from 2.X client to 4.x. I want to keep the old name fields so I'm mapping with the same keys on nsdictionary. It's generating a request similar to the next: ADBMobile Debug: Analytics - Successfully sent hit(ndh=1&t=xxxxxx&c.&prop75=D%3DUser-Agent&prop22=portfolio%3Ahome%3Achangenumber&channel=portfolio%3Ahome&eVar5=D%3Dc6&prop7=logged%20out&prop74=portfolio%3Ahome&eVar52=D%3DpageName&prop21=portfolio%3Ahome%3Achangenumber&prop6=xxxx&pageName=xxxx%3Aportfolio%3Ahome&prop28=iOS&userAgent=Mozilla%2F5.0%20%28iPhone%3B%20CPU%20iPhone%20OS%208_3%20like%20Mac%20OS%20X%29%20AppleWebKit%2F600.1.4%20%28KHTML%2C%20like%20Gecko%29%20Mobile%2F12F69&prop23=portfolio%3Ahome%3Achangenumber&timestamp=1431541341&prop5=Self%20Service&eVar23=D%3Dc28&prop19=Simulator&eVar8=D%3Dc9&eVar12=D%3Dc74&prop25=iOS%20APP%xxxxx%xxxxx%xxxxx%202.4.5&eVar62=D%3Dc19&a.&action=xxxxx%xxxxxx%3A

Hi Team, We are able to use the latest Omniture SDK and track single variable with below code, But for us the requirement is to track multiple parameters against page name. For ex: we need to track the City, Zipcode, customerNumber etc.. With the new module we are unable to findout how to pass multiple parameters to a single call as it is accepting only object as a value. Can you please let us know how should we handle this type of scenarios ?Omniture.trackState(‘Home’, {City: ‘Hyderabad’}) Please find below working code with the previous omniture module, Var input = [{ city : ‘hyderabad’}, {zip : ‘500020’}, {customer : ‘U64133390’}]; for(var param in input){ omniture[param] = input[param] } omniture.track({}); So in the latest omniture module how should we pass array of values to omniture as it is not accepting the array value. // New method to track Omniture.trackState(‘page’, {key: ‘value’}) Thanks, Nag

Hello,Does DTM supports native mobile apps?If not, will that something happen in near future?Regards

How is the UUID data collected from android, ipad and iphone web browsers and apps for clickstream,and how accurate and consistent is the UUID data collected.It usually shows up as cust_visid in the clcikstream.

Hello, I'm using Multiview tracking on my site (site is Angular based, actually dunno whether it's important)There is no any custom complex logic, all I got from the marketing team was this snippet:<script src="//assets.adobedtm.com/..../....js"></script> <script type="text/javascript">_satellite.pageBottom();</script>Actually everything was fine for 3 months, but few days ago we got problems with links within the site (internal links, a.href). They are not clickable on mobile Safari anymore (iPhone 4 with iOS 7.1 and iPad with iOS 8.1). I've noticed that in order to navigate to some link I need to click it twice (quickly tap the link twice). Right now all links are broken on our site on iOS devicesI've found few topics where users had quite similar problems, and tried to disable the forced link tracking or increase the timeoutSetting the s.forcedLinkTrackingTimeout to something like 2sec or more actually does not fix the problem, links are not clickable anywayS

Hi,I want to use realtime data with sdk lifecycle metrics, so I made processing rules to fill custom traffic variables and one event forOS version (a.osversion (context data)) (prop1)Device name (a.devicename (context data)) (prop3)Launches  (a.launchevent (context data)) (event1)All is working fine for launches and os version. But for device name there are no values in realtime report - but in normal custom traffic reports there are values!Any idea what is going wrong? Cheers,Michael

We are using omniture analytics in our Appcelerator Titanium application. As per the Omniture documentation IOS crashes will be automatically logged. But we are not seeing any crash log reported in analytics for IOS. Please help me in solving this

I'm setting up analytic tracking for an iOS app and and Android app.  In my testing I'm seeing results on the website for the iOS page hits but not the Android ones.  Here are samples of the calls:iOS (working)http://omni.pemco.com/b/ss/pemcopemcoqa/0/OIP-3.1.5/AQB=1ndh=1pageName=iPhone.MyInsuranceMenuce=UTF-8vid=4A0E6FEA0439504DC30982F010726A5C03B6c.=a.=DeviceName=x86_64Resolution=640x1136OSVersion=iOS%207.0.3CarrierName=%28null%29.a=demoMode=Y.c=t=11/10/2013%2011%3A7%3A37%201%20480AQE=1 Android (not working)http://omni.pemco.com/b/ss/pemcopemcoqa/0/JAVA-4.0.0-ANAQB=1ndh=1pageName=Android.MyInsuranceMenut=00%2F00%2F0000%2000%3A00%3A00%200%20300aid=081B88F45EE64570-164E08FF57E90A41ts=1384196376ce=UTF-8c.=demoMode=Ya.=AppID=Go%20PEMCO%2F1.0DeviceName=Android%20SDK%20built%20for%20x86Resolution=768x1184OSVersion=Android%204.3CarrierName=Android.a=.c=AQE=1 I suspect the "t=" parameter because it looks like it contains valid timestamp info in the iOS call, but not in th

Hi Could anyone tell how to get the tracking server for my mobile app which needs to mentioned in the config json file. Thanks

Hi,       I would like to understand the usage of clearVars() method from 3.x Omniture iOS SDK. As the measurement API provides singleton object, I was under impression that we should invoke clearVars() method for every track call. But the given example doesn't have invoke clearVars() method. It would be nice if someone can explain the scenarios of when we should invoke clearVars() method.Regards,Dhana Prakash

How is the userIdentifier used within the iOS sdk v4.0  is this stored and sent back with lifecycle events?  We want to match lifecycle events to users of the app. The use scenario I envisage is that we would be able to implement a processing rule to pick up the userIdentifier and assign it to an eVar, and we could then pull reports for lifecycle events against userIdentifiers(eVar). Is this possible?

Hello:I am working on an ios and android app, the developers for the ios app have successfully implemented most of our metrics, but we're having a problem with android that I don't know how to fix.  Pageviews are not populating for Android.  When I create a segment for Android Pageviews there isn't any data.  Also, when I go to the pageviews report under site metrics there isn't any data either.  Does anyone have any advice for me to tell my android developers?   Thank you in advance for any help you can provide! 🙂

Hello there, I've been working on analytics for our WinRT Windows 8 application using this : http://microsite.omniture.com/t2/help/en_US/sc/appmeasurement/winrt/index.htmlNow, I've upgraded our application to 8.1 (because, that's one of our requirements for this release), and this tracking library no longer works - it can no longer parse the Appxmanifest and throws an exception. Is there any work around for this or will there be an update release of the library coming soon? Thanks,

I started implementation to Andorid App.We set up the Lifecyle Metrics and we are getting the default values.To implement the metrics we want like (orderId,login,registration,etc)What is the best practice?It is suggested that use the context data instead of eVars and props: I have read all the manuals about configuration Variables,Tracking variables,Methods,processing rules but I don't know where to start.For example to get login info or order info (metrics) I need to know how to do it.Best Regards