Adobe Experience Platform

Hi,I have a question regarding Crashes report in iOS life cycle metrics. Can someone please explain how 'Crashes' report is tracked in SiteCatalyst?"Triggered when the application does not exit gracefully. Event is sent on application start after crash (the application is considered to crash if quit is not called)."We found the above in documentation, but we need more details. What is a quit and when is it called/triggers usually?The reason why I'm asking is because we are seeing a massive increase in our crashes report since we launched our latest app version. But the new version traffic seems to be doing better than our previous versions.The numbers we are seeing from SiteCatalyst aren’t the same we are seeing from Crittercism (10k vs 150k daily) – we’d like to understand what triggers the instance.We don't have any idea why SiteCatalyst suddenly reports such an increase in Crashes report. Thanks

We cannot use Adobe Bloodhound at our office, we know our ports are whitelisted. What is the range of Ports that Bloodhound uses?Thanks!

[ADBMobile trackState:@"Example State" data:contextData]; in SDK sample always Attempting to send requestand not Log that tells it is sentDoes it mean request not sent at all?

I integrated adobe analytics V4.1 with following ADBMobileConfig.json settings {    "version" : "1.0",    "analytics" : {        "rsids" : "@MyRSID",        "server" : "@trackingServerURL.112.2o7.net",        "charset" : "UTF-8",        "ssl" : false,        "offlineEnabled" : false,        "lifecycleTimeout" : 300,        "referrerTimeout" : 0,        "batchLimit" : 0,        "privacyDefault" : "optedin",        "poi" : []    },    "target" : {        "clientCode" : "@TeamName",        "timeout" : 15    },    "audienceManager" : {        "server" : ""    },    "a

Hi All,        I would like to know what are the required assets, developer/merchant accounts or any other necessary things to get Omniture working, I am working on a Windows 8.1 Store Apps  and wants to integrate Omniture Analytics in that app.       Please guide me about Omniture Analytics SDK, API etc , I am new to this framework. Your help would be highly appreciated.Thanks.

Hi,     We are developing a application on windows 10 UAP platform.We have used the windows 8.1 universal omniture sdk in our windows 10 UAP project but we are getting an Exception. Is your windows 8.1 universal SDK will support the windows 10 UAP application if not then when you are planning to release it in the market.please solve this query ASAP

When using the Adobe SDK 4.5.5 we see that the acquisition: server and appid properties from the configuration ADBMobileConfig(Dev/Prod).json are composed to a http://server/appid url.On iOS 9 however the http request will only result in a faulty response as Apple is enforcing https (TLSv1.2) connections throughout the App.This would result in “stuff”, “uuid” and “dcs_region” to be not properly fetched. All other requests fired by the Adobe SDK properly connect to the specified https endpoind.Are we doing something wrong in configuring the initial request or is there an update scheduled?

When we use delimiters (pipes or colons) in the tracking code for acquisition links, the IOS SDK translates those into actual pipes or colons when it stores the tracking code in Analytics. But the Android SDK saves the url-encoded version of the delimiter. (source%7Cmedium%7Cetc instead of source|medium|etc)Is there any way for us to fix this?Or, is it possible to fix this in the SDK?We would like to use delimiters to keep tracking codes consistent with web tracking codes.

Hi,I am Anand from Souq & I have implemented iOS 4.6 sdk & I am able to see  the context data in Charles ,but I am not able to see the samein Bloodhound.Can you please tell me a possible reason for this.I am using Adobe Bloodhound 2.1 Thanks & Regards,Anand

Hi,I would like to trigger callbacks to my servers after tracking specific events on adobe analytics. Is this possible? Can adobe analytics execute callbacks?Thanks,Thomas

Hi,I am looking at some of the overview metrics in our mobile marketing site. When I select data for the last week, it shows a Total Session Length of 24.63 minutes and number of Users is 3,757. With so many users one would expect a much higher Total Session Length. Unless users install the app, open it, never use it and close or put it in the back ground immediately. However....the Average Session Length is mentioned as 2.23 minutes. But if I multiply Average Session Length by number of Users (as each User is at least 1 session), the Total Session Length should be nearer to (2.23 * 3,757 😃 8,378 minutes (~139 hours), not 24.63 minutes.Is it possible the Users is misinterpreted ? Could these users have logged in last week, session has been closed (causing low Total Session Length), but Adobe still counts them as a User ?Thanks for any thoughts.RegardsRobert

In the 4.x SDK, if the app launches from the background less than five minutes from the previous launch, it counts as a resume, but past five minutes (by default) it counts as a new launch. Was it the same way in 2.x? Was there a time distinction between resume and launch, or some analogue of the lifecycleTimeout field? Also: where can I find documentation about 2.x? I have some legacy code that had it (which is no longer in production) and am frequently asked about how things have changed. Questions like that are hard to answer if I don't know how it should have behaved when the code was using the 2.x version of the SDK. 

I read this article https://marketing.adobe.com/resources/help/en_US/mobile/android/metrics.html but I couldn't get the difference between very similar metrics as e.g. First Launches, Daily engages users, Monthly engaged users etc and First time visitor, Daily unique visitor, monthly unique visitor... Are they not the same? If I compare them in the Key metrics report, the numbers are totally different: On one day I have 3 times more Daily unique visitors than Daily engaged users. Or I have almost double 1st Visits than 1st Launches... How is that possible? Shouldn't the numbers be exactly the same?(I'm referring to Adobe Analytics.)

For debugging the tracking code on websites I use tools like the Adobe Debugger or http fox or Observepoint and the like. Is there soemthing similar for debugging the tracking code on native apps? 

Application is getting crashed ,When I am calling the ADBMobile.config.CollectiongLifeCycleData() inside launching method in windows universal application 

Hi,We've implemented tracking for our client's mobile application using the new iOS SDK 4.0.2.Everything looks like it is sent out fine (200 in return) when we test using Charles or Bloodhound, and the configuration also looks correct (we have checked that the report suite is ready for offline tracking).The output from Charles looks like this:<transaction status="Complete" method="GET" protocolVersion="HTTP/1.1" protocol="http" host="metrics.ourclient.com" actualPort="80" path="/b/ss/ourclientrsid/0/OIP-4.0.2/s76645163" query="AQB=1&ndh=1&pageName=presenter&ce=UTF-8&aid=13D9916EE23C4340-1A7C95AFC9BC1A50&c.&a.&DeviceName=iPad2%2C5&Resolution=768x1024&OSVersion=iOS%207.1&AppID=ourclient%201.4%20%28223%29&CarrierName=%28null%29&.a&.c&t=00%2F00%2F0000%2000%3A00%3A00%200%20-120&AQE=1" remoteAddress="metrics.ourclient.com/66.235.139.205" clientAddress

One of our larger clients is having issues getting data in the Omniture Dashboard whenever we update their Adobe Video Heartbeat SDK beyond version 1.37 (on Android only). The client would like to be on the latest 1.5x version. I’m a little fuzzy on the  plugin mentioned in the release notes, and whether it is or isn’t required. Any insight you or your team could provide as to what might cause the Heartbeats data not to arrive in the the client console would be greatly appreciated. I clearly see the data leaving the Android device via Charles, though the 1.3x traces include a “trackingServer” and “RSA” parameter that I don’t see in the 1.4x traces. 

I'm working on a Universal Windows Application (UWA / Windows 10) and need to integrate Omniture, but not getting very far.I have tried to install by the Visual Studio extension  which doesn't seem to be compatible, as I get the following error :The processor architecture of the project being built "Any CPU" is not supported by the referenced SDK "ADBMobile, Version=4.0".Please consider changing the targeted processor architecture of your project (in Visual Studio this can be done through the Configuration Manager) to one of the architectures supported by the SDK: "x86, ARM, x64".Are there any other options for me to incorporate Onimture into the application, or is there any roadmap with an SDK to support Windows 10 (UWA)?Thanks!

Hi, we're using the Adobe Mobile Library 4.5 for Android. There's a crash appearing repeatedly in our crash report that seems to occur within your library. I posted the stacktrace here: http://pastebin.com/hmERJDMCAccording to our crash report tool the crash only happens on Android 4.1.2. Perhaps you can look into this. Best regards, Florian Weigl

I'm integrating ADMS into an iOS game.I've setup Charles to test whether the calls are coming through, and I can only see them after I've paused the app (press home button) and resumed it. They are not showing up on launch.I have a wrapper class that looks like this:#import <Foundation/Foundation.h> #include <OpenFLOmniture.h> #include <ADMS_Measurement.h> #define __STDC_FORMAT_MACROS // non needed in C, only in C++ #include <inttypes.h> typedef void (*FunctionType)(); namespace openflomniture { void init(const char* tracking_rsid, const char* tracking_server, const char* app_name); void init(const char* tracking_rsid, const char* tracking_server, const char* app_name) { NSLog(@"Omniture Init"); NSString* ns_rsid = [[NSString alloc] initWithUTF8String:tracking_rsid]; NSString* ns_server = [[NSString alloc] initWithUTF8String:tracking_server]; NSString* ns_app_name = [[NSString alloc] initWithUTF8String:app_name]; ADMS_Measurement *measurement = [ADMS_Measurement

Hi all, 1. Does Omniture support jQueryMobile and Single Page Application, and how to do it?I already have omniture and implemented the trackAction, trackState, and tracktime in iOS native app.For web SPA, I can only do the trackAction, but to track state, In theory I should put some javascript code snippet on each apge I want to track, but there is only one page for the whole web app. How to do it? 2. Sometimes the request for trackAction will be canceled, and I can't get the specific reasons(This issue has been updated but still haven't got an solution).We have a link like below:<a href="mailto:test@gmail.com&subject=test" onClick="var s=s_gi('wfbmobileappdev'); s.linkTrackVars='contextData.wfi.shareType,contextData.wfi.shareEvent'; s.contextData['wfi.shareType'] = 'Test'; s.contextData['wfi.shareEvent'] = '1'; s.tl(this,'o','Sharing Action')">Test</a>we invoke the email client by using the syntax href="mailto:...", but this will cause to

Has anyone seen a problem with the Android mobile app SDK not responding after the app has been sitting in the background?I'm having a problem with the SDK in our Android app. It stops reporting data to Sitecatalyst after the app has been in the background for an extended period of time. It is communicating fine in the evening, but when I pick up the device in the morning, it isn't communicating to Sitecatalyst. It works on most devices, but I have found a handful (haven't identified the link yet) that this happens to on a daily basis. When I clear the app from memory and relaunch it, everything reports correctly.I can see through my Charles proxy that there are communications with our servers and other 3rd party integrations, but not calls to Adobe. After I kill the app and relaunch it, I can see the calls flowing as expected.Anyone else have experience with the SDK for mobile apps?

Hi all,i have used the omniture library in android before and was able to send request and also able to see those request in omniture dashboard.After a month iam using the same code but unable to see the increments in omniture dashboard. Any idea what may be wrong . any help would be appreciated. Thanks

HiI am Adobe certified expert trying to install SDK 4 to 2 clients. SDK4 is new and unfortunately there is not enough documentation explaining all the new stuff in HELP. I know JavaScript but I don't know mobile development and when I show these requirements to mobile developers they also don't understand it. There are no examples of the possible values of the variables. There is only syntax, this makes our life very hard.I am going to post some of my questions here with hope getting some answers. My first question is:1-What is Privacy Status and PrivacyDefault. First of all I want to understand what are they doing? and why there are 2 different variables which looks like doing the same thing 2-LifetimeValue: It is not clear what we need to do hereReturns the lifetime value of the current user.Default: 0 NSDecimalNumber *lifeValue = [ADBMobile lifetimeValue];thanks  thanks for the help

I am in the process of setting up analytics for iOS, trying to call a simple [ADBMobile collectLifecycleData]; In the debug log, I get ADBMobile Debug: Analytics - Attempting to send request (s72905628?AQB=1&ndh=1&ts=1386948640&pageName=Main&ce=UTF-8&aid=44D600527FB14D30-1C498C0019DF2665&c.&a.&DeviceName=iPhone5%2C1&Resolution=640x1136&OSVersion=iOS%207.0.3&AppID=ProductName%201.0%20%281.0%29&CarrierName=AT%26T&.a&.c&t=00%2F00%2F0000%2000%3A00%3A00%200%20300&AQE=1) but nothing happens after that. I'm assuming I get a request sent debug message once it actually works? I'm also not seeing anything being registered on the Omniture dashboard. Does this indicate something is wrong in my configuration file? Any help would be appreciated 🙂