Adobe Champion

Workflow is still running even after step showing as completed.

Forum|Forum|3 years ago
December 15, 2022
4 replies
1850 views

Workflow steps show completed. But still it is showing as 'Running' in the workflow instances?

Tried adding the step as in this post - https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/custom-workflow-instance-are-in-running-state-even-after/td-p/326546 , added dam update workflow step as last step, still this is not fixed.

Please find below the code from my workflow

@8220494(name = "TestMove operation", service = WorkflowProcess.class, property = {
"process.label=Move operation" })
public class MoveOperation extends GenericWorkflowProcess {

@3214626
private ResourceResolverFactory resourceResolverFactory;

@3214626
private TestService service;

@9944223
public void execute(WorkItem workItem, WorkflowSession workflowSession, MetaDataMap metaDataMap)
throws WorkflowException {
final WorkflowData workflowData = workItem.getWorkflowData();
final String assetPath = workflowData.getPayload().toString();
try (ResourceResolver resolver = resourceResolverFactory
.getServiceResourceResolver(ServiceUser.SERVICE_USER.getAuthMap())) {
Long serialValue;
Resource resource = resolver.getResource(assetPath);
Resource metadataResource = resource.getChild(Constants.JCR_CONTENT_METADATA_WITHOUT_SLASH);
ValueMap properties = ResourceUtil.getValueMap(metadataResource);
serialValue = properties.get(Constants.ID,Long.class);
if ((Objects.nonNull(serialValue))) {
Resource rootPathResource = resolver.getResource(Constants.ROOT_PATH);
service.moveAsset(resource, serialValue, resolver, rootPathResource, Constants.ROOT_PATH);
}
resolver.commit();
this.persistData(workItem, workflowSession, Constants.OPERATION_COMPLETED, true);
} catch (LoginException | PersistenceException e) {
log.error("Unable to login or modify/add property as '{}'", ServiceUser.SERVICE_USER, e);
}
}

}

I checked inside /var path and workflowitem node shows all status as completed. But the main parent node status is showing as RUNNING.

Anyone has faced this issue or have any leads?

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aanchal-sikka

Community Advisor

Hello @p_v_nair

Can you please cross-check, if Handler Advance is configured for the Workflow Step?

Then it will automatically advance to next step.

Please refer to https://experienceleague.adobe.com/docs/experience-manager-64/developing/extending-aem/extending-workflows/workflows-best-practices.html?lang=en#handler-advance

Aanchal Sikka

P

P_V_Nair

Author

Adobe Champion

@aanchal-sikka Yes. Handler advanced is already checked.

Manu_Mathew_

Community Advisor

@p_v_nair Anything on the error logs?

A

akashdeepAEM

Level 3

Hi @p_v_nair ,

Did you try to complete workflow in your custom workflow process step.

// querying work items
WorkItem[] workItems = wfSession.getActiveWorkItems();
WorkItem workItem = wfSession.getWorkItem(id);

// getting routes
List<Route> routes = wfSession.getRoutes(workItem);

// completing or advancing to the next step
wfSession.complete(workItem, routes.get(0));

//optionaly terminate the current workflow programmatically
wfSession.terminateWorkflow(workItem.getWorkflow());

Note: Please ensure that Handler Advance is checked and your workflow model is synced after edit.

Reference https://experienceleague.adobe.com/docs/experience-manager-65/developing/extending-aem/extending-workflows/workflows-program-interaction.html?lang=en

Thanks

P

P_V_Nair

Author

Adobe Champion

@aanchal-sikka @akashdeepaem @nikita___garg I could see that workflows are still in running status and one thing I noticed which is contributing to this is that, after every deployment ,the green check in the workflow is going and it is not synced.