User deletion in Admin Console is NOT reflected in AEM Cloud | Community
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Adobe Employee
bijjamvenkatAdobe Employee
Adobe Employee
June 7, 2021
Investigating

User deletion in Admin Console is NOT reflected in AEM Cloud

  • June 7, 2021
  • 5 replies
  • 1117 views

 

Request for Feature Enhancement (RFE) Summary: When user account is created in Admin Console side, then the user gets sync up with AEM & user is shown in AEM side.

In the same way, when user account is DELETED from Admin console, then that user shall be removed from AEM.
Use-case: Management of user addition, user deletion from Admin Console. 

User addition/deletion policy shall have a clear user case in association with Admin Console.
Current/Experienced Behavior: If existing user is DELETED from Admin console, then that user is shown as "enabled in AEM" & not removed from AEM.
Improved/Expected Behavior: When user is created, then the user is shown in AEM side.
In the same way, if existing user is DELETED from Admin console, then that user shall be removed from AEM
Environment Details (AEM version/service pack, any other specifics if applicable): AEM as a Cloud 2021.05 version
Customer-name/Organization name:  
Screenshot (if applicable):  
Code package (if applicable):  

    5 replies

    Akash_Kapoor
    Adobe Employee
    Akash_KapoorAdobe Employee
    Adobe Employee
    June 23, 2021

    Hi @bijjamvenkat 

    Thanks for proposing the idea.

    I see a similar request has already been reported to Adobe product team. The internal reference for the same is GRANITE-34926. This post will be updated according to the Jira request status.

    Y
    Adobe Employee
    Yas1988Adobe Employee
    Adobe Employee
    January 5, 2023

    any progress on this request?

    R
    Rivianwild
    Level 2
    September 27, 2024

    Any update on this request?

    N
    Adobe Employee
    nnohAdobe Employee
    Adobe Employee
    June 12, 2025

    Is there any update for this Idea ? 

    寛
    寛江畑1
    New Member
    August 22, 2025

    Is there any update for this?

     

    Is there an officially recommended procedure for deleting users at this time? For example, should we first delete the user in the Admin Console and then deactivate them on each AEM instance?

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