Upgrading from AEM6.0 to AEM6.3 | Community
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Level 4
August 23, 2017

Upgrading from AEM6.0 to AEM6.3

  • August 23, 2017
  • 7 replies
  • 19548 views

Hi Team,

I am getting the below error while upgrading the instance from AEM6.0 to AEM6.3.  Siteadmin , damadmin , useradmin is opening with blank screen.

*ERROR* [sling-default-12-Registered Service.3498] org.apache.sling.commons.scheduler.impl.QuartzScheduler Exception during job execution of org.apache.sling.distribution.packaging.impl.ResourceDistributionPackageCleanup@687c2cbf : Can't create child on a synthetic root

java.lang.IllegalArgumentException: Can't create child on a synthetic root

at org.apache.sling.resourceresolver.impl.ResourceResolverImpl.create(ResourceResolverImpl.java:1156)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:656)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResourceInternal(ResourceUtil.java:644)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:593)

at org.apache.sling.api.resource.ResourceUtil.getOrCreateResource(ResourceUtil.java:561)

at org.apache.sling.distribution.packaging.impl.DistributionPackageUtils.getPackagesRoot(DistributionPackageUtils.java:282)

at org.apache.sling.distribution.packaging.impl.ResourceDistributionPackageBuilder.getPackages(ResourceDistributionPackageBuilder.java:245)

at org.apache.sling.distribution.packaging.impl.ResourceDistributionPackageCleanup.run(ResourceDistributionPackageCleanup.java:61)

at org.apache.sling.commons.scheduler.impl.QuartzJobExecutor.execute(QuartzJobExecutor.java:118)

at org.quartz.core.JobRunShell.run(JobRunShell.java:202)

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Thanks in advance

Sumit

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7 replies

Level 3
September 1, 2017

Hi Sumit,

I got the same exception with you, do you find the solution for this?

Thanks.

smacdonald2008
Level 10
September 5, 2017

This is a product bug - this should not be happening - please open a support ticket.

Level 3
January 18, 2018

Is there a solution for this yet?

Level 2
February 23, 2018

Hi all,

             i have seen the same exception when there is no proper permission are not to create new node in the specified location. I have added everyone group to root folder. It has solved this exception for me.

Thanks & Regards,

Radhakrishna.

indrasena_reddy
Level 2
March 25, 2018

Hi Sumit,

We are facing same issue while upgrading 6.1 to 6.3. How did you solve this "Can't create child on a synthetic root" issue. Can you please post the solution here.

Thanks

Indrasena Reddy

Level 3
July 13, 2018

Hi indrasena reddyc20610255​,@SumitSinghal  Were you able to resolve this issue? Could you please post the solution here.

Thanks,

Anusha

subrato_kha
Level 4
September 18, 2018

Hi ,

Was there a solution to this. I am also facing the same issue.

subrato_kha
Level 4
September 26, 2018

Hi ,

I am also facing the same issue. Is there a solution available ?

smacdonald2008
Level 10
September 26, 2018

If you are following the offiical AEM Docs here- -

Upgrading to AEM 6.3

And something breaks - this is an issue for customer support. You need to report this so the ENG team can fix it. It should be working as per the AEM product docs.

Adobe Employee
September 27, 2018

If you have an access to CRXDe -> package manager try to install SP3: AEM 6.3.3.0 Release Notes

In a case when a package manager is not reachable stop AEM, create .../crx-quickstart/install folder, place SP3 zip into it and start AEM. SP3 will be installed while AEM is starting up.

subrato_kha
Level 4
October 22, 2018

installing SP3 solves the issue.