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B_Sravan
Community Advisor
B_SravanCommunity Advisor
Community Advisor
May 21, 2022
Solved

Unable to access pptx and docx extensions on disptacher

  • May 21, 2022
  • 3 replies
  • 940 views

I have enabled the extensions in filters too.

/0010 { /type "allow" /extension '(css|eot|gif|ico|jpeg|jpg|js|gif|pdf|png|svg|swf|ttf|woff|woff2|html|pptx|docx)' /path "/content/*" } 

I am able to access the other extensions too but not these. These extensions are working on author and publish but not on dispatcher, any thoughts here?
Thank you.

 

 

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Best answer by B_Sravan

@arunpatidar @shashi_mulugu , thank you for replying.

the issue was with symbolic links, I have resolved it now.

3 replies

arunpatidar
Community Advisor
arunpatidarCommunity Advisor
Community Advisor
May 21, 2022

Hi,

Do you have deny rule after this rule?

can you also try changing the rule id?

/0410 { /type "allow" /extension '(css|eot|gif|ico|jpeg|jpg|js|gif|pdf|png|svg|swf|ttf|woff|woff2|html|pptx|docx)' /path "/content/*" } 

 

Arun Patidar
    B_Sravan
    Community Advisor
    B_SravanCommunity AdvisorAuthor
    Community Advisor
    May 21, 2022

    No @arunpatidar, there aren't any deny rule regarding those extensions.

    only deny rules after that are the following:

    # Deny content grabbing for greedy queries and prevent un-intended self DOS attacks
    /0017 { /type "deny" /selectors '(feed|rss|pages|languages|blueprint|infinity|tidy|sysview|docview|query|[0-9-]+|jcr:content)' /extension '(json|xml|html|feed)' }

    # Deny authoring query params
    /0018 { /type "deny" /method "GET" /query "debug=*" }
    /0019 { /type "deny" /method "GET" /query "wcmmode=*" }

     I tried changing the rule id but no luck. 

      arunpatidar
      Community Advisor
      arunpatidarCommunity Advisor
      Community Advisor
      May 22, 2022

      Can you check the dispatcher log in debugger mode?

      Arun Patidar
        Shashi_Mulugu
        Community Advisor
        Shashi_MuluguCommunity Advisor
        Community Advisor
        May 23, 2022

        @b_sravan I have seen your replies to Arun. Can you check if filter which is getting execcuted for the first case, in multiple scenarios, if we have multiple publish farms and in that the filters can be of different paths, and depends on the Publish farm it gets executed for that request, you have to follow thru the same the filter configuration.

         

        Hardway is You can try by removing couple of extensions which is working and confirm if you are modifying the correct file.

          B_Sravan
          Community Advisor
          B_SravanCommunity AdvisorAuthorAccepted solution
          Community Advisor
          May 23, 2022

          @arunpatidar @shashi_mulugu , thank you for replying.

          the issue was with symbolic links, I have resolved it now.

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