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adobefor
adobefor
Level 2
October 16, 2015
Solved

Reporting in CQ

  • October 16, 2015
  • 12 replies
  • 2372 views

The compreport is being used in our application. In my local, I can access it, view the report with all the generated details perfectly. Whereas when it is being accessed from higher environments such as dev and qa, it opens, sidekick is displayed, page layout is displayed, but nothing else happens. There is no sign of a process going on. I checked the permissions for the users and everything is enabled. There is no additional customization done to the component. Please let me know in case of any solutions to this. Thanks in advance!

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Best answer by Sham_HC

Indicates repository is inconsistent either node type is mismatch or ACL corruption.   Back up from good restore or file daycare to find corrupt node and fix it.

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smacdonald2008
smacdonald2008
Level 10
October 16, 2015

Have you read through all cq docs on the subject?  See:

http://docs.adobe.com/docs/en/aem/6-0/administer/operations/reporting.html

If you are following the docs and experiencing issues on cq publish instance, you may have encountered a bug. Double check the docs, and if issue is not resolved,  open a support ticket.

Sham_HC
Sham_HC
Level 10
October 16, 2015

It is custom implementation issue verify your overlay or compare against working & non working instances.  https://helpx.adobe.com/experience-manager/kb/contentcompareimport.html

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