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adobefor
adobefor
Level 2
October 16, 2015
Solved

Reporting in CQ

  • October 16, 2015
  • 12 replies
  • 2372 views

The compreport is being used in our application. In my local, I can access it, view the report with all the generated details perfectly. Whereas when it is being accessed from higher environments such as dev and qa, it opens, sidekick is displayed, page layout is displayed, but nothing else happens. There is no sign of a process going on. I checked the permissions for the users and everything is enabled. There is no additional customization done to the component. Please let me know in case of any solutions to this. Thanks in advance!

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Best answer by Sham_HC

Indicates repository is inconsistent either node type is mismatch or ACL corruption.   Back up from good restore or file daycare to find corrupt node and fix it.

12 replies

adobefor
adobeforAuthor
Level 2
October 16, 2015

Thanks Sham! It was exactly the reason. Along with compreport , there were many other reports under /etc/reports. I went ahead and checked them to find one of them missing jcr:content node. After deleting that report, I am able to see the edit bar in compreport now ! 

adobefor
adobeforAuthor
Level 2
October 16, 2015

Thanks for the help ! Please do let me know their findings.

smacdonald2008
smacdonald2008
Level 10
October 16, 2015

This may be a bug - i have asked our support ppl to look at this. 

H
Henrik-Vinter
Level 2
October 16, 2015

Hi

We are experiencing the exact same problem as shown in the uploaded image in the previous reply. All is just blank.

What is the correct approach to fixing this?

adobefor
adobeforAuthor
Level 2
October 16, 2015

Sure

[img]report-auth.PNG[/img]

Sham_HC
Sham_HCAccepted solution
Level 10
October 16, 2015

Indicates repository is inconsistent either node type is mismatch or ACL corruption.   Back up from good restore or file daycare to find corrupt node and fix it.

smacdonald2008
smacdonald2008
Level 10
October 16, 2015

You should be able to modify a report on author. Can you post a screen shot of author that shows your view. Thanks.

adobefor
adobeforAuthor
Level 2
October 16, 2015

Hi, i verified and I don't see any difference. The only issue I just noticed in a JS error that is occurring only in the non-working instance, 

Failed to load resource: the server responded with a status of 404 (Not Found)
............:4502/home/users/a/admin.permissions.json?

I have provided all the permissions to the admin user through which I am logging in. Yet, it doesn't seem to work and keeps throwing this error. The error is not thrown in the working instance, Thanks.

adobefor
adobeforAuthor
Level 2
October 16, 2015

Hi, thanks for the help. The issue is I am able to succesfully run the same report and view the details in the publish instance. When I require to edit the rootpaths etc., I need to edit the same in author instance, publish it so as to make it available in the publ instance to run with the new changes. Hence, I am wondering what is causing it not to display the edit bar in the author instance.

smacdonald2008
smacdonald2008
Level 10
October 16, 2015

Another option you gave is to write a custom report Service using Excel APIs. You can export JCR Data to excel. See 

https://helpx.adobe.com/experience-manager/using/aem-reporting-service.html

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