References showing zero in properties of an asset in aem | Adobe Higher Education
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kapil_rajoria
Community Advisor
kapil_rajoriaCommunity Advisor
Community Advisor
January 24, 2025
Répondu

References showing zero in properties of an asset in aem

I am encountering a strange issue in AEM. We have multiple projects (representing different domains) on a single instance, each with its own separate codebase.

The problem is that the references for an asset are updated correctly when the page belongs to a particular project (lets say A). However, if I use the same asset on a page from a different project (lets say B), the reference does not get updated, and in the asset properties, it shows 0 references. I am using AEM SP 17.

What I tried:
1. Either I deploy project A or B, the problem remains there. In both scenarios references are updated only if the asset is used in project A.
2. No browser console errors are there when I open the asset > properties > references after using it on a page in project B.
3. No errors in error.log (on clicking references tab)

I have already gone through these threads:
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/asset-properties-references-is-empty-in-aem-6-5-20/m-p/688081
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/reference-pages-showing-empty-from-aem-assets-while-selecting/m-p/634249


If there is any config or workflow responsible for the same, please let me know.

I am using ReferenceSearch of AEM, due to this...it is not working properly and shows 0 references even if the asset is used on a page in project B.

Ce sujet a été fermé aux réponses.
Meilleure réponse par aanchal-sikka

@kapil_rajoria 

 

When you open the properties page, a query would be executed at backend. Execute this query in "Explain Query Tool" https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/operations/query-and-indexing-best-practices#explain-query 

 

Notice the index that it is using. Please verify this index. Does it have specific paths defined for indexing?

 

4 commentaires

SreenivasBr
SreenivasBr
Level 4
January 24, 2025

What do you mean by this - I am using ReferenceSearch of AEM,

    kapil_rajoria
    Community Advisor
    kapil_rajoriaCommunity AdvisorAuteur
    Community Advisor
    January 24, 2025

    http://experience-aem.blogspot.com/2015/07/aem-61-get-references-of-page-or-asset.html
    https://developer.adobe.com/experience-manager/reference-materials/6-5/javadoc/com/day/cq/wcm/commons/ReferenceSearch.html

    I believe AEM uses the same in backend to show the references in the properties of an asset.
    I was also using referenceSearch.search method in my servlet to get the references, but since in the properties it is 0..it also gives zero. It gives correct result, when references are there.

      Tethich
      Community Advisor
      TethichCommunity Advisor
      Community Advisor
      January 25, 2025

      Hi @kapil_rajoria 

       

      It is realy hard to guess what is happening on your local with the info you provided, but could it be because the ReferenceSearch uses a resource resolver obtained using a system user which does not have the same permissions on the content of project A vs on the content of project B ? 

        kapil_rajoria
        Community Advisor
        kapil_rajoriaCommunity AdvisorAuteur
        Community Advisor
        January 26, 2025

        Hi @tethich ReferenceSearch is working completely fine. In the above I mentioned it because it gives the same no. of references that are populated in the properties of the asset. So, if there are 0 references, ReferenceSearch also gives 0 references.

        If I fix the issue in AEM, ReferenceSearch will automatically give correct answer.

        aanchal-sikka
        Community Advisor
        aanchal-sikkaCommunity AdvisorRéponse
        Community Advisor
        January 25, 2025

        @kapil_rajoria 

         

        When you open the properties page, a query would be executed at backend. Execute this query in "Explain Query Tool" https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/operations/query-and-indexing-best-practices#explain-query 

         

        Notice the index that it is using. Please verify this index. Does it have specific paths defined for indexing?

         

        Aanchal Sikka
          kapil_rajoria
          Community Advisor
          kapil_rajoriaCommunity AdvisorAuteur
          Community Advisor
          January 28, 2025

          Thank you @aanchal-sikka  for your reply. I see the problem was indeed with indexing. Someone had made a copy of lucene and renamed it to added a new property. Due to this, the existing functionality of AEM stopped working.

            kautuk_sahni
            Community Manager
            kautuk_sahniCommunity Manager
            Community Manager
            January 27, 2025

            @kapil_rajoria Did you find the suggestions helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

            Kautuk Sahni
              kapil_rajoria
              Community Advisor
              kapil_rajoriaCommunity AdvisorAuteur
              Community Advisor
              January 28, 2025

              Done and correct solution marked!

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