Asset properties References is empty in AEM 6.5.20. | Community
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4 replies

abhishekanand_
Community Advisor
abhishekanand_Community Advisor
Community Advisor
July 12, 2024

Hi @maheshkpati 

don't know about service pack 20 but it works fine with sp21, attaching a ss below.



or may be there can be other reason as well, can you check for other assets probably 

 

Abhishek Anand
    M
    MaheshKPatiAuthor
    Level 2
    July 13, 2024

    I have seen on my local with SP 6.5.20, the references are populating properly. But do not know what is the issue with the STAGE env, where we,ve upgraded recently from 6.5.9 to 6.5.20. 

    I have tried steps in https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/dam-assets-not-showing-any-property-after-upgrade-to-6-5-5/m-p/414247, but no success.

    Is there any specific service which needs a restart?

    EstebanBustamante
    Community Advisor and Adobe Champion
    EstebanBustamanteCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    July 12, 2024

    Are there any browser console errors?

    Esteban Bustamante
      M
      MaheshKPatiAuthor
      Level 2
      July 13, 2024

      No error on browser. 

      J
      JyothirmaiAd
      Level 2
      July 15, 2024

      @maheshkpati ,

       

         Please check if all the sites content is loaded in the stage where and all pages that asset references are there. Then check here in reference part. Let me know if it still persists

        M
        MaheshKPatiAuthor
        Level 2
        July 23, 2024

        This doesn't worked.

        kautuk_sahni
        Community Manager
        kautuk_sahniCommunity Manager
        Community Manager
        July 16, 2024

        @maheshkpati Did you find the suggestion helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

        Kautuk Sahni
        M
        MaheshKPatiAuthor
        Level 2
        July 23, 2024

        No not yet.

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