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Xena_bcn
Xena_bcn
Level 5
Oct 16, 2015 2:28 AM UTC
Solved

Not all images are available on the publish instance

Hi here.

So the long process of copying site to the test server finally is fine except some minor things.

1 is:

In 4502 all digital assets are available. but on 4503 some not. Error 404.

In the replication log, the image is listed as activated.

The dispatcher allows all image types. 

Any clue?

Thanks,

Xena.

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Lokesh_Shivalingaiah
Lokesh_ShivalingaiahAccepted solution
Level 10
Oct 16, 2015 2:28 AM UTC

You can raise support ticket here http://daycare.day.com/public/contact.html if your client or company have bought a support subscription and you have credentials for the same.

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Xena_bcn
Xena_bcnAuthor
Level 5
Oct 16, 2015 2:28 AM UTC

okey I will try that.

thank you.

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    edubey
    edubey
    Level 10
    Oct 16, 2015 2:28 AM UTC

    Can you create package for these images and deploy this package to publisher and check if this is working or not (Although I agree that this is not the usual procedure)

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      Xena_bcn
      Xena_bcnAuthor
      Level 5
      Oct 16, 2015 2:28 AM UTC

      Hey...

      In CRX there is more information for this image as:

      jcr:content --> metada ->

      lptc4xmpCore:CreatorContactInfo

      and there is that link.

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        Xena_bcn
        Xena_bcnAuthor
        Level 5
        Oct 16, 2015 2:28 AM UTC

        edubey wrote...

        Just Wondering ....can you try to verify that there is no authoring issue. Try to author correct path.

         


        in author everything shown fine

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          edubey
          edubey
          Level 10
          Oct 16, 2015 2:28 AM UTC

          Just Wondering ....can you try to verify that there is no authoring issue. Try to author correct path.

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            edubey
            edubey
            Level 10
            Oct 16, 2015 2:28 AM UTC
            Can you access this rendition path via browser.?      
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              edubey
              edubey
              Level 10
              Oct 16, 2015 2:28 AM UTC

              Clear the queue, then try to activate the images and check what you get in log files.

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                Adobe Employee
                ogillAdobe Employee
                Adobe Employee
                Oct 16, 2015 2:28 AM UTC

                You are right there is no retry from Activate Tree.

                I would clear your queue. Then try activating the "missing" assets again. Monitor your logs, there should be activation in the author error.log and a received message in the publish error.log

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                  Xena_bcn
                  Xena_bcnAuthor
                  Level 5
                  Oct 16, 2015 2:28 AM UTC

                  hi thanks yes here there is

                   

                  but I done the replication by the activationtree. and there is no Retry.

                  The queue is logged for PDF files, maybe there are too big.

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                    edubey
                    edubey
                    Level 10
                    Oct 16, 2015 2:28 AM UTC

                    localhost:4502/etc/replication/agents.author/publish.html

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