Not all images are available on the publish instance

Forum|Forum|10 years ago
October 16, 2015
39 replies
4788 views

Hi here.

So the long process of copying site to the test server finally is fine except some minor things.

1 is:

In 4502 all digital assets are available. but on 4503 some not. Error 404.

In the replication log, the image is listed as activated.

The dispatcher allows all image types.

Any clue?

Thanks,

Xena.

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Best answer by Lokesh_Shivalingaiah

You can raise support ticket here http://daycare.day.com/public/contact.html if your client or company have bought a support subscription and you have credentials for the same.

Show previous replies

Xena_bcnAuthor

Level 5

hi thanks yes here there is

but I done the replication by the activationtree. and there is no Retry.

The queue is logged for PDF files, maybe there are too big.

edubey

Level 10

Ideally it should work properly, I would suggest you to raise a day care ticket. Let see what we get from there.

edubey

Level 10

Can you try to replicate again via Activate Tree.

Check if any image is stuck in replicated queue.

Xena_bcnAuthor

Level 5

couldn't login to support.day.com. it is saying to login with Adobe ID credentials, but with that not opening.

Xena_bcnAuthor

Level 5

Hi Edubey

yes I run the replicaiton with the Activation tree 2 times already-

Yes you were right , there are some images in the queue:

log: Queue of full (3 pending on 'publish') [0], waiting...

How to minitor and push the queues?

Lokesh_ShivalingaiahAccepted solution

Level 10

You can raise support ticket here http://daycare.day.com/public/contact.html if your client or company have bought a support subscription and you have credentials for the same.