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Xena_bcn
Level 5
Oct 16, 2015 2:28 AM UTC
Solved

Not all images are available on the publish instance

Hi here.

So the long process of copying site to the test server finally is fine except some minor things.

1 is:

In 4502 all digital assets are available. but on 4503 some not. Error 404.

In the replication log, the image is listed as activated.

The dispatcher allows all image types. 

Any clue?

Thanks,

Xena.

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Lokesh_Shivalingaiah
Lokesh_ShivalingaiahAccepted solution
Level 10
Oct 16, 2015 2:28 AM UTC

You can raise support ticket here http://daycare.day.com/public/contact.html if your client or company have bought a support subscription and you have credentials for the same.

39 replies

narayanank84409
Level 4
Oct 16, 2015 2:28 AM UTC

Do you have any media server to display images in publish instance?

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Xena_bcn
Xena_bcnAuthor
Level 5
Oct 16, 2015 2:28 AM UTC

Hello here.

 

I noticed that all images that are not seen  are on the pages after login  But I see that the replication went fine (I see in the log)

I configured the CUG after the importing DAM

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Xena_bcn
Xena_bcnAuthor
Level 5
Oct 16, 2015 2:28 AM UTC

Hi, could you pull the special setting of Apache?

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Xena_bcn
Xena_bcnAuthor
Level 5
Oct 16, 2015 2:28 AM UTC

yes it is opening in the new tab itself

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Lokesh_Shivalingaiah
Level 10
Oct 16, 2015 2:28 AM UTC

but how did that URL came as a path for a resource in DAM ?

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edubey
Level 10
Oct 16, 2015 2:28 AM UTC

are you saying at this path /content/dam/<path>/<image_name>.jpg image in not present in author as well but its loading in page (in author) ?

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edubey
Level 10
Oct 16, 2015 2:28 AM UTC

Hi,

I discussed with my team, it seems they also faced similar issue, it was resolved after changing some configuration in Apache, I am trying to get those details. Will let you know. 

I our case also it was appending a folder path after image path as we can see in your case in logs.

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edubey
Level 10
Oct 16, 2015 2:28 AM UTC

As you mentioned you are not able to access http://<server>:4503/content/dam/<path>/<image_name>.jpg and able to access its rendition.

Can you delete the image and again upload it back and then check.

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Xena_bcn
Xena_bcnAuthor
Level 5
Oct 16, 2015 2:28 AM UTC

hey...

 

in the error.log in Publisher for those missing images there is a message

 

 *INFO* GET /content/dam/<path>/<image_name>.jpg HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Resource /content/dam/<path>/www.mediart.cc/agb not found

if we go to that link,  it is a page with picture copyright agreement

No DAM recourse exist in author neither, but in author the image is shown.

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Xena_bcn
Xena_bcnAuthor
Level 5
Oct 16, 2015 2:28 AM UTC

I made package and installed in directly in the 4503

but the image is not shown on the page

If i write the whole path to the image on the browser URL : No resource found mesage.

but If i click in the CRX lite on one of the images inside Renditions folder of the node as:

http://<server>:4503/content/dam/<path>/<image_name>.jpg/jcr:content/renditions/cq5dam.web.1280.1280.jpeg

the image is shown.

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