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Xena_bcn
Xena_bcn
Level 5
October 16, 2015
Solved

Not all images are available on the publish instance

  • October 16, 2015
  • 39 replies
  • 4827 views

Hi here.

So the long process of copying site to the test server finally is fine except some minor things.

1 is:

In 4502 all digital assets are available. but on 4503 some not. Error 404.

In the replication log, the image is listed as activated.

The dispatcher allows all image types. 

Any clue?

Thanks,

Xena.

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Best answer by Lokesh_Shivalingaiah

You can raise support ticket here http://daycare.day.com/public/contact.html if your client or company have bought a support subscription and you have credentials for the same.

39 replies

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narayanank84409
narayanank84409
Level 4
October 16, 2015

Do you have any media server to display images in publish instance?

    Xena_bcn
    Xena_bcnAuthor
    Level 5
    October 16, 2015

    Hello here.

     

    I noticed that all images that are not seen  are on the pages after login  But I see that the replication went fine (I see in the log)

    I configured the CUG after the importing DAM

      Xena_bcn
      Xena_bcnAuthor
      Level 5
      October 16, 2015

      Hi, could you pull the special setting of Apache?

        Xena_bcn
        Xena_bcnAuthor
        Level 5
        October 16, 2015

        yes it is opening in the new tab itself

          Lokesh_Shivalingaiah
          Lokesh_Shivalingaiah
          Level 10
          October 16, 2015

          but how did that URL came as a path for a resource in DAM ?

            edubey
            edubey
            Level 10
            October 16, 2015

            are you saying at this path /content/dam/<path>/<image_name>.jpg image in not present in author as well but its loading in page (in author) ?

              edubey
              edubey
              Level 10
              October 16, 2015

              Hi,

              I discussed with my team, it seems they also faced similar issue, it was resolved after changing some configuration in Apache, I am trying to get those details. Will let you know. 

              I our case also it was appending a folder path after image path as we can see in your case in logs.

                edubey
                edubey
                Level 10
                October 16, 2015

                As you mentioned you are not able to access http://<server>:4503/content/dam/<path>/<image_name>.jpg and able to access its rendition.

                Can you delete the image and again upload it back and then check.

                  Xena_bcn
                  Xena_bcnAuthor
                  Level 5
                  October 16, 2015

                  hey...

                   

                  in the error.log in Publisher for those missing images there is a message

                   

                   *INFO* GET /content/dam/<path>/<image_name>.jpg HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Resource /content/dam/<path>/www.mediart.cc/agb not found

                  if we go to that link,  it is a page with picture copyright agreement

                  No DAM recourse exist in author neither, but in author the image is shown.

                    Xena_bcn
                    Xena_bcnAuthor
                    Level 5
                    October 16, 2015

                    I made package and installed in directly in the 4503

                    but the image is not shown on the page

                    If i write the whole path to the image on the browser URL : No resource found mesage.

                    but If i click in the CRX lite on one of the images inside Renditions folder of the node as:

                    http://<server>:4503/content/dam/<path>/<image_name>.jpg/jcr:content/renditions/cq5dam.web.1280.1280.jpeg

                    the image is shown.

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