No save and close option on asset

Hi @aa_w ,

The following could be potential causes; kindly verify each to identify the issue:  

1. Missing or Read-only Metadata Schema

If the asset doesn’t have an editable metadata schema applied, the form becomes read-only hence no "Save and Close".

This happens especially with custom asset types, or if metadata schema mapping is broken.

Solution:

  - Go to: Tools > Assets > Metadata Schemas

  - Check if a schema is assigned to that asset MIME type (e.g., image/jpeg).

Assign the correct schema in:
  - Tools > Assets > Metadata Schema Forms > Apply to Folder

  - Ensure fields like dc:title, jcr:description, etc., are marked as editable.

2. User Lacks Write Permissions

If your user/group only has read permissions on the asset or metadata nodes, you won’t see "Save and Close".

Solution:

  - Go to: Tools > Security > Permissions

  - Ensure your user/group has modify, create, and delete permissions for:

     - /content/dam/... (asset path)

     - /conf/global/settings/dam/... (metadata schema path)

     - /var/dam/... if workflows are involved

3. Asset Locked or Inactive Workflow

If the asset is part of an active workflow, or locked by another user/session, you’ll be unable to save changes.

Solution:

  - Check in CRXDE Lite:

  - Open /content/dam/.../your-asset

  - If there is cq:lockOwner or cq:lockIsDeep, remove those properties.

  - Also verify there’s no cq:workflowInstanceId lingering under the asset node.

4. UI Customization or Overlay Conflicts

Some custom AEM overlays or broken clientlibs may interfere with rendering of the "Save and Close" UI.

Solution:

  - Check if any custom overlay exists under:

  - /apps/dam/gui/coral/components/admin

  - /apps/dam/content/metadataeditor

  - Temporarily rename the custom overlay folders and see if the Save button reappears.

  - Also check browser console for JS errors related to missing fields or buttons.

5. Asset Is Not the Original (e.g., Rendition or Subasset)

If you are editing a rendition or subasset rather than the main asset, saving may be disabled.

Solution:

  - Ensure you’re editing the original asset (/content/dam/.../filename.jpg) and not a generated rendition (e.g., /jcr:content/renditions/original).

6. Asset Corrupted or Missing jcr:content

If jcr:content/metadata is missing from the asset node, the form won’t function.

Solution:

  - In CRXDE, check:

If this node or its properties are missing, you can manually add them or reprocess the asset by reuploading it.

Note:
Compare two assets:
  - One with "Save and Close".
  - One without.
In CRXDE, compare:
  - Node types and structure.
  - Metadata node presence.
  - Permissions and ownership.
  - Applied metadata schema.
  - Use this to isolate the anomaly quickly.
Regards,
Amit