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sudarshanreddy
Level 2
July 29, 2022
Solved

Home page (sites) 503 issue after restart

  • July 29, 2022
  • 2 replies
  • 2308 views

I have on normal ams instance and i have created archetype 37 project. When I create service user config inside config folder and test instance it will work.

At the same time when I restart the instance home page gives me " http error 503 servletresolver service missing, cannot service requests missing issue".

When I remove this service user config again, it works fine.

 

Please help me with this issue.

Best answer by SantoshSai

Hi @sudarshanreddy ,

This is a known issue due to the presence of a repoinit config file in the project deployed, resulting in a repository initialization error causing HTTP 503 on AEM. Do follow the below steps

  • Navigate /apps/spa/osgiconfig/config/org.apache.sling.jcr.repoinit.RepositoryInitializer~spa.cfg.json
  • Delete .cfg.json or replace it's script into a -.config

Reference: https://github.com/adobe/aem-project-archetype/issues/852

Or check these links:

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-restart-issue-authenti...
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/authenticationsupport-serv...

Hope that helps!
Regards,

Santosh

2 replies

SantoshSai
Community Advisor
SantoshSaiCommunity AdvisorAccepted solution
Community Advisor
July 29, 2022

Hi @sudarshanreddy ,

This is a known issue due to the presence of a repoinit config file in the project deployed, resulting in a repository initialization error causing HTTP 503 on AEM. Do follow the below steps

  • Navigate /apps/spa/osgiconfig/config/org.apache.sling.jcr.repoinit.RepositoryInitializer~spa.cfg.json
  • Delete .cfg.json or replace it's script into a -.config

Reference: https://github.com/adobe/aem-project-archetype/issues/852

Or check these links:

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-restart-issue-authenti...
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/authenticationsupport-serv...

Hope that helps!
Regards,

Santosh

Santosh Sai
    S
    sudarshanreddyAuthor
    Level 2
    July 29, 2022

    Thanks @santoshsai 

     

    But this issue is with new service user config file.

    I had done replacing script from .cfg.json to .config and tried but it dint work.

    When I remove that service user config, it starts working.

      SantoshSai
      Community Advisor
      SantoshSaiCommunity Advisor
      Community Advisor
      July 30, 2022

      @sudarshanreddy Could you please pass that service user config to check if possible?

      Santosh Sai
        Sachin_Arora_
        Community Advisor
        Sachin_Arora_Community Advisor
        Community Advisor
        July 31, 2022

        This issue happens when Repository Initialization fails due to repo init files in code. To get exact root cause,

        1. Shut down your AEM instance.
        2. Clean error.log file
        3. Start AEM instance and search for logs related to repo init.

        You will be able to see some errors coming on restart which is not allowing to execute repo init script fully. Even if single repo init fails, this issue comes. Please refer below example it will give you some idea.

        Suppose you are giving permission on a folder /etc/xyz using repo init and the folder /etc/xyz does not exist in your code and in AEM so when you will restart, 503 error will come. So to fix this we need to add a step to create folder /etc/xyz before giving permission on the folder.

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