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samsundar23
Level 4
Jul 5, 2021 8:14 AM UTC
Solved

Environment issues in my AEM development instance

We are using AEM 6.5.7 and there are couple of issues coming up in my development server.

  • Issue 1: When we try to edit and apply the changes in any component. We receive the "Forbidden Error".
  • Issue 2: When we publish any AEM page, we are seeing an error "ERROR Failed to retrieve references for the selected page" on top of the page.

Issue 1:

Issue 2:

When we debugged for both these issues, the root cause seems to be same and we received an error in the browser console at granite.min.js:7

Please find the below code snippet corresponding to it.

Kindly let us know any resolution for this problem.
We are unsure about the root cause behind this problem.

Thanks

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Bhuwan_B
Bhuwan_BAccepted solution
Community Advisor
Jul 5, 2021 8:39 AM UTC

5 replies

Bhuwan_B
Community Advisor
Bhuwan_BCommunity AdvisorAccepted solution
Community Advisor
Jul 5, 2021 8:39 AM UTC

@samsundar23 Please check if the user has create/modify permission. Please refer to below URL for "ERROR Failed to retrieve references for the selected page" issue.

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager-forms/publishing-error-failed-to-retrieve-references-for-selected/qaq-p/213854#:~:text=On%20this%20specific%20page%20you,code%20on%20this%20publish%20server.

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Ritesh_Mittal
Adobe Champion and Community Advisor
Adobe Champion and Community Advisor
Jul 5, 2021 9:17 AM UTC

Hi @samsundar23 ,

 

Try admin user if you are getting the "Forbidden" error. also check below thread for similar issue-

 

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/console-error-aem-6-4-8-we-see-a-403-forbidden-when-clicking-on/qaq-p/372796

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kautuk_sahni
Level 9
Aug 5, 2021 1:04 PM UTC
@ritesh_mittal, nice answer.
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Kautuk Sahni
arunpatidar
Community Advisor
Community Advisor
Jul 5, 2021 12:35 PM UTC

Hi,

Is your Author behind the dispatcher? If yes then check the CSRF-Token header is present or not in post request when you update the component.

try with direct Author access as well?

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Arun Patidar
shelly-goel
Adobe Employee
Adobe Employee
Jul 5, 2021 1:35 PM UTC