com.day.cq.mailer.MailingException: Invalid mail service configuration | Community
Skip to main content
ibishika
ibishika
Level 4
November 1, 2023

com.day.cq.mailer.MailingException: Invalid mail service configuration

  • November 1, 2023
  • 2 replies
  • 1455 views

I face an issue with Email Functionality developed using ACS Commons Email Service (com.adobe.acs.commons.email.EmailService). It throws the below exception even when the mail server is set up with proper configurations:

com.day.cq.mailer.MailingException: Invalid mail service configuration

 

Again, as mentioned in the below thread, restarting the bundle does help and the mailing function start working fine and mail is sent. But after few days the issue reappears. So the functionality fails randomly and doesn't work until and unless we restart the "com.day.cq.cq-mailer" bundle. 

 

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/com-day-cq-mailer-mailingexception-invalid-mail-service/m-p/324035?action=like&id=625494

 

Please let me know in case anyone is aware of the root cause of the issue.

 

Thanks in advance!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

aanchal-sikka
Community Advisor
aanchal-sikkaCommunity Advisor
Community Advisor
November 1, 2023

@ibishika 

 

The issue seems to have been reported by multiple users on the platform. Somone mentioned, they use "Refresh packages" when they start noticing issue.

 

If someone is able to guide us on the issue, it would be awesome. Else, can you possibly raise an Adobe ticket and share the suggestions with us... It would be a great help !

Aanchal Sikka
    ibishika
    ibishikaAuthor
    Level 4
    November 1, 2023

    Hi @aanchal-sikka,

     

    Thanks a lot for the quick response! As I mentioned, refreshing the "com.day.cq.cq-mailer" bundle work for a while but that's a temporary fix and the issue re appears. As per your suggestion, we will go ahead with a Adobe ticket and let's keep this open to see if we get an answer from someone who already have solved this.

     

    Regards,

    Ishika B

      kautuk_sahni
      Community Manager
      kautuk_sahniCommunity Manager
      Community Manager
      November 1, 2023

      @aanchal-sikka Did you find the suggestions from users helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

      Kautuk Sahni
      ibishika
      ibishikaAuthor
      Level 4
      November 1, 2023

      Hi @kautuk_sahni,

       

      I would request you to keep this thread open to see if we receive any permanent solution to this issue and refreshing the bundle is a temporary fix and the issue reappears.

       

      Regards,

      Ishika B 

        supriya-hande
        supriya-hande
        Level 4
        December 4, 2023

        Hi @ibishika 

        I am also facing same issue. Did you find any solution for this..?

          Terms & ConditionsAccessibility statement

          Loading footer...