AEM Assets: Why can I move some assets in a folder but not others? | Community
Skip to main content
james-mke
james-mke
Level 3
October 4, 2023

AEM Assets: Why can I move some assets in a folder but not others?

  • October 4, 2023
  • 3 replies
  • 1902 views

I have a folder path that I am trying to clean up, and I was able to move about 5 assets, but now I am unable to move any others from that folder to another folder. Have others experienced this before?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

3 replies

ManviSharma
Adobe Employee
ManviSharmaAdobe Employee
Adobe Employee
October 4, 2023

Hi,

 

What version of AEM are you using?

 

The inability to move some assets in AEM Assets can be due to various factors. Ensure you have the necessary permissions, check if assets are locked or checked out, verify the destination folder's compatibility, and watch for active workflows or error messages during the move process.

    Rohit_Utreja
    Community Advisor
    Rohit_UtrejaCommunity Advisor
    Community Advisor
    October 5, 2023

    @james-mke 

     

    Check if you have all necessary permissions to the parent folder or assets in the folder.

    This scenario happens when someone is trying to modify assets without relevant permission.

     

    Try reaching out to your AEM admin or if you have appropriate rights, check your access in security section.

      james-mke
      james-mkeAuthor
      Level 3
      October 5, 2023

      Hi Rohit,

       

      I am an admin user, so there should be no permission issues. I am able to move an asset once I view the individual assets page, but not when the asset is viewed in a folder.

       

      James

        aanchal-sikka
        Community Advisor
        aanchal-sikkaCommunity Advisor
        Community Advisor
        October 5, 2023

        Hello @james-mke 

         

        Is it an AEMaaCS instance? If yes, the move is done by asynchronous jobs, whose completion depends on system resources.

        Please validate if any Asset Move jobs are queued. You can view the status of asynchronous jobs from the Background Operations dashboard at Global Navigation -> Tools -> General -> Jobs.

        If yes, they should execute in some time.

         

        Refernce: https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/operations/asynchronous-jobs.html?lang=en

        Aanchal Sikka
          james-mke
          james-mkeAuthor
          Level 3
          October 5, 2023

          Hi Aanchal,

           

          This is an on-prem installation. I suspected that there could be a resource limitation that is blocking me from doing more, and will evaluate that further. Thank you!

           

          James

            Terms & ConditionsAccessibility statement

            Loading footer...