AEM and Target Integration : Create offer request failed! | Community
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jaril52271491
jaril52271491
Level 2
September 26, 2020
Question

AEM and Target Integration : Create offer request failed!

  • September 26, 2020
  • 3 replies
  • 3680 views

Hi, I'm working on integration of Adobe Target with AEM and using the targeting mode to create Activity in AEM using the Target engine.

 

  • I'm using AEM 6.5
  • I configured Adobe IMS in AEM with the Adobe I/O Project for Target API
  • The product role of Target integration is Approver in the Admin Console
  • I configured Adobe Target in the Legacy Cloude Services of AEM

I can create an activity in AEM but when I save it, i receive this error:

and also in the browser console I see this error: 

Which can be the problem?

 

BR.

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3 replies

Singaiah_Chintalapudi
Singaiah_Chintalapudi
Level 7
September 27, 2020

Please see the below articles which talks about the same issue:

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/create-offer-request-failed-error-while-syncing-an-activity-from/qaq-p/359654

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/create-offer-request-failed-error-while-syncing-an-activity-from/qaq-p/370392

 

Thanks,

Singaiah

    jaril52271491
    jaril52271491Author
    Level 2
    September 28, 2020

    Hi, I was looking into the previous article and it seems I have all the configurations mencioned in this articles.

     

    In the logs I can see this kind of error:

     

    28.09.2020 13:17:58.057 *DEBUG* [0:0:0:0:0:0:0:1 [1601291877803] POST /libs/cq/analytics/testandtarget/command HTTP/1.1] com.day.cq.analytics.testandtarget.impl.synchronization.TargetCampaignSynchronizer Using REST API...
    28.09.2020 13:17:58.061 *DEBUG* [0:0:0:0:0:0:0:1 [1601291877803] POST /libs/cq/analytics/testandtarget/command HTTP/1.1] com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl Target API Request: GET https://mc.adobe.io/<my-tenant-id>/target/offers?includeContent=false&name=Default+AEM+offer
    28.09.2020 13:17:58.242 *DEBUG* [0:0:0:0:0:0:0:1 [1601291877803] POST /libs/cq/analytics/testandtarget/command HTTP/1.1] com.day.cq.analytics.testandtarget.impl.synchronization.TargetCampaignSynchronizer Offer not found in Target, creating...
    28.09.2020 13:17:58.246 *DEBUG* [0:0:0:0:0:0:0:1 [1601291877803] POST /libs/cq/analytics/testandtarget/command HTTP/1.1] com.day.cq.analytics.testandtarget.impl.TokenManager Releasing token content-campaigns-we-retail-master-target-activity
    28.09.2020 13:17:58.256 *ERROR* [0:0:0:0:0:0:0:1 [1601291877803] POST /libs/cq/analytics/testandtarget/command HTTP/1.1] com.day.cq.analytics.testandtarget.impl.servlets.commands.SynchronizeCampaignCommand Create offer request failed!

     

    Any suggestion?

     

    Thank you, BR

    A
    Adobe Employee
    aemmarc2Adobe Employee
    Adobe Employee
    September 27, 2020

    Target Standard or Premium?

     

    There is currently a limitation exporting from AEM to Target Standard via IMS.

     

    This will be corrected in AEM 6.5.7 in Nov 2020. 

      jaril52271491
      jaril52271491Author
      Level 2
      September 28, 2020
      Hi, I'm using Target Premium. I can export Experience Fragments to Target but when I try to Targeting a content in AEM I receive this kind of error. Do you have any suggestion? Thank you. BR.
      D
      davidpena
      November 19, 2020
      I'm also getting this same exact error. Can we get a hotfix?
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