Translation status remains “In Progress” after cancelling job (AEM Guides – Cloud)
We are observing an issue in AEM Guides (Cloud Service) where the translation status does not revert after cancelling a translation job.
As per Adobe documentation and earlier fixed issues, when a translation job is cancelled or deleted, the “In Progress” status should revert to the original state. However, in our environment, the status continues to remain “In Progress”.
Observed Behavior:
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When sending a DITA topic/map for translation where the target language copy does not exist:
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A placeholder (empty) language copy is created.
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If the translation job is then cancelled:
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The placeholder file remains in the target language folder.
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The translation status of the asset still shows “In Progress”.
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The status does not revert even after some time or refresh.
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Expected Behavior:
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On cancellation of the translation job:
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Translation status should revert from “In Progress” to the original state.
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Placeholder language copies (if not translated) should ideally be cleaned up or at least not keep the asset in an “In Progress” state.
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Additional Context:
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This behavior was previously documented as a known issue and marked as fixed in earlier AEM Guides releases (5.0.0).
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We are currently observing this again in the latest AEM Cloud environment, which suggests a possible regression or an edge-case scenario.
Questions:
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Is this a known issue in the latest AEM Guides Cloud release?
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Is there any recommended workaround to correctly reset the translation status after cancellation?
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Is the placeholder language copy expected to be retained after job cancellation, or should it be cleaned up?
Any guidance or confirmation would be helpful.