Missing 'Reprocess Asset' option in AEM Guides | Community
Skip to main content
Level 2
May 9, 2023
Solved

Missing 'Reprocess Asset' option in AEM Guides

  • May 9, 2023
  • 1 reply
  • 893 views

Occasionally, a new version of an image (.SVG) uploaded to AEM Guides (v 4.02) does not show as updated in the browser/thumbnail view (the old version shows). I've heard there is a "Reprocess Asset" option in Guides that could potentially fix this issue; however, I do not see this option. Is this option something that needs to be configured so it's visible in Guides? If so, how to configure?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by AswiniLakshminarayanan

@sfrost 

'Reprocessing assets' option is available on cloud - Assets as a cloud service.

Generally, SVG files render thumbnails upon upload, unless they are corrupted or there are system performance-related issues that may cause delays in processing. I have verified this behavior on Guides 4.0.2 UUID, and there have been no issues with thumbnail rendering. If the issue occurs occasionally, it may be necessary to check the logs for further investigation. Please let us know if you require any assistance!

 

1 reply

AswiniLakshminarayananAdobe EmployeeAccepted solution
Adobe Employee
May 12, 2023

@sfrost 

'Reprocessing assets' option is available on cloud - Assets as a cloud service.

Generally, SVG files render thumbnails upon upload, unless they are corrupted or there are system performance-related issues that may cause delays in processing. I have verified this behavior on Guides 4.0.2 UUID, and there have been no issues with thumbnail rendering. If the issue occurs occasionally, it may be necessary to check the logs for further investigation. Please let us know if you require any assistance!