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sschnelbach
sschnelbach
Level 5
April 22, 2026
Question

Condition Presets Blanking Out

  • April 22, 2026
  • 4 replies
  • 47 views

Has anyone else had any issue with their Condition Presets resetting back to nothing selected in the preset? Sometimes it happens in the source language and sometimes in one of the target languages, but not the others?

When it happens in the source language, it had existed and the settings were saved, then a few months later it is zeroed out.

    4 replies

    1
    1huntley
    Level 1
    April 22, 2026

    I’ve seen this happen if you update the output presets in a Folder Profile. I haven’t seen it otherwise.

    sschnelbach
    sschnelbachAuthor
    Level 5
    April 29, 2026

    I had not updated the folder profile. The weird thing is that is seems random. Once it’s been on the source language map, several times it has been with one language’s map but not another, even though they had been sent out for translation at the same time (and from the same source language map).

    S
    Adobe Employee
    SubbaraoGa1Adobe Employee
    Adobe Employee
    April 23, 2026

    ​@sschnelbach Yes, this has been seen before with AEM Guides condition presets. There isn’t a documented, generic “auto‑reset” feature for them, so when a preset’s rules disappear later it usually points to how/where the preset is stored and edited, not user error.

     

    In AEM Guides, condition presets are defined at DITA map level (Map Dashboard → Condition Presets tab) and then referenced from output presets (Apply Conditions Using → Condition preset). Presets contain:

    • A default action (Include / Exclude / Passthrough / Flag)
    • A list of attribute/value rules (audience, platform, product, etc.) with actions per row

    This model is described in Use condition presets and Introduction to the Map Dashboard.

    If the preset exists but shows “nothing selected”, it usually means the preset node is still there, but its attribute rows were lost or never re‑saved.

    sschnelbach
    sschnelbachAuthor
    Level 5
    April 29, 2026

    Does anyone know WHY tha attribute “rows” were lost? 

    S
    Adobe Employee
    SubbaraoGa1Adobe Employee
    Adobe Employee
    April 29, 2026

    ​@sschnelbach There is no documented AEM Guides feature that intentionally clears condition preset rows. Based on known product issues, this usually happens because Guides fails to preserve or reload the preset state correctly after events like a refresh, version switch/revert, Folder Profile edit, or certain upgrade-related backend issues. Tracking under GUIDES-30054

    https://experienceleague.adobe.com/en/docs/experience-manager-guides/using/user-guide/map-management-publishing/output-gen/conditional-content/generate-output-use-condition-presets

    sschnelbach
    sschnelbachAuthor
    Level 5
    May 7, 2026

    I’m still not understanding how this happens somewhat randomly. In today’s occurance of this issue, the Condition Presets had worked fine two weeks ago (Apr 23), but this morning the preset was empty.

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