Unable to raise ticket | Adobe Higher Education
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Level 2
January 13, 2023
解決済み

Unable to raise ticket

  • January 13, 2023
  • 2 の返信
  • 708 ビュー

Option is greyed out for us to raise a ticket.

We,ve logged in with our personal account. But we are looking for it as our organization has bought the certificates for application usage.
How can we raise a ticket with this.

Please help.

このトピックへの返信は締め切られました。
ベストアンサー Pulkit_Jain_

@sailikhithrajukonduru 

If you're trying to raise the ticket to get the latest RE certificate, then for a quicker turnaround, you can DM the organization name and LWS deploy-to-id for your organization.

We can get the details cross-checked internally and share the certificate with you.

Hope this helps.

2 の返信

Adobe Employee
January 13, 2023

Do you have support agreement with Adobe?

Pulkit_Jain_
Adobe Employee
Adobe Employee
January 13, 2023

@sailikhithrajukonduru 

If you're trying to raise the ticket to get the latest RE certificate, then for a quicker turnaround, you can DM the organization name and LWS deploy-to-id for your organization.

We can get the details cross-checked internally and share the certificate with you.

Hope this helps.