Unable to add any components to my forms

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Hello,

All of my components are missing and I am unable to add any components to a new/old form...anyone know what might cause this?

Running 6.4.3.

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brandonl8713581Accepted solution

Level 2

Thanks for your help, but I found the problem. The issue was that the system thought I was an anonymous user so it blocked be from using any form creation components. When I made a change to the Apache Sling Authentication Service, it is working again.

Mayank_Gandhi

Adobe Employee

When was this last working ? Can you check policies on the template and if any update has been made on the server during the weekend.

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brandonl8713581Author

Level 2

It was last working a week or two ago. It won't allow me to change the policy on the template either since the form is entirely blank like the picture above...Don't believe any updates have been made to the server either.

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Mayank_Gandhi

Adobe Employee

Anything suspicious in the logs? What about AEM site, are those component visible in AEM pages?

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brandonl8713581AuthorAccepted solution

Level 2

Thanks for your help, but I found the problem. The issue was that the system thought I was an anonymous user so it blocked be from using any form creation components. When I made a change to the Apache Sling Authentication Service, it is working again.

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Mayank_Gandhi

Adobe Employee

Good to know, Brandon!

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