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J
Jodi1725
Level 4
September 27, 2024

Livecycle forms not working with Screen reader

  • September 27, 2024
  • 5 replies
  • 1953 views

I am still using the old Livecycle designer application to create dynamic XML pdfs.  The issue we are having is that a screen reader is unable to read the forms. 

Anyone know why this is or maybe what i dont have setup?

 

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5 replies

radzmar
radzmar
Level 10
September 30, 2024

Here's some guidelines for better accessiblity.
https://www.adobe.com/content/dam/cc1/en/accessibility/products/livecycle/pdfs/livecycle-designer-accessibility-guidelines.pdf

    G
    Adobe Employee
    gvdpatida1Adobe Employee
    Adobe Employee
    October 7, 2024

    can you please attach generated form ?

      J
      Jodi1725Author
      Level 4
      October 7, 2024

      Sure can!  When i attempt to use NVDA screen reader, it doesn't read the contents.  I have tried adding custom text tags, accessibility tags, screen reader tags. And nothing. 

      Thank you!

      Jodi 

        G
        Adobe Employee
        gvdpatida1Adobe Employee
        Adobe Employee
        October 8, 2024

        Shared PDF Attached PDF is dynamic interactive XFA . For dynamic Interactive XFA ,acrobat generates accessibility tags when user open PDF in acrobat if screen reader is running . User will not be able to see tags explicitly in Acrobat Accessibility tags PDF.

         

        When i tried with JAWS , NVDA and Windows Narrator , I am able to check that screen reader is able to read PDF content .  Make sure you have enabled assistive technology in Acrobat reader/DC .

        Attaching speech history from JAWS/NVDA 

         

         

          kautuk_sahni
          Community Manager
          kautuk_sahniCommunity Manager
          Community Manager
          October 9, 2024

          @jodi1725 Did you find the suggestions helpful? Please let us know if you require more information. Otherwise, please mark the answer as correct for posterity. If you've discovered a solution yourself, we would appreciate it if you could share it with the community. Thank you!

          Kautuk Sahni
          J
          Jodi1725Author
          Level 4
          October 9, 2024

          Not yet 🙂  I still cant get the screen reader to work.  My accessibility team cant either.   And I have my accessibility settings correct.  My latest question was about adobe reader vs adobe pro. 

          Thanks!

           

           

          R
          RiadCh2
          New Member
          October 12, 2024

          Are you able to change the export target to something with a higher version? Like Adobe Acrobat 11 or higher?

          J
          Jodi1725Author
          Level 4
          October 16, 2024

          So I went into Livecycle and I went to properties and changed the for to Acrobat and Adobe Reader 11.0 or later.  And still when i try using the NVDA screen reader nothing happens. It can read the title of the form, but not the content of the form. 

           

          I still dont now how @gvdpatida1 was able to get the form i attached to read on the same screen reader? It is the same form i am trying to read. 

           

          thank you all for the continued help!

          kdenso01
          kdenso01
          Level 2
          October 17, 2024

          Hi:

           

          Does each of your fields have accessibility text?  If you don't, you won't hear anything in NVDA or JAWS. 

           

          You have a few options, but first you need to open the accessibility text place holder.  Then you need to put information in the box or, if you want to use your caption you can.  You just have to tell it what you want to use.

           

           

          You have to do this in LC or AEM, you can't make these types of changes in Acrobat for XFA forms. 

           

          Also one last thing, make sure that your overall form is in the correct language.  in LC, go to File > Form Properties > Defaults.  If you have different ones for different fields, you can change the language at the field level.

           

           

           

           

           

           

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