Generated Document of Record has different font than XDP Form template | Adobe Higher Education
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techddx
Level 4
August 26, 2021
Resuelto

Generated Document of Record has different font than XDP Form template

  • August 26, 2021
  • 2 respuestas
  • 693 visualizaciones

Hello,

 

I am encountering a strange issue. The generated document of record for my adaptive form has a different font than what is used in the XDP template. The fonts in the generated DOR are Myriad Pro, while all of the font properties in the XDP are using Arial. Has anyone encountered this issue before?

 

I noticed this issue does not occur in my local environment. The generated DOR fonts are all Arial. Could this be due to missing fonts in an environment?

Este tema ha sido cerrado para respuestas.
Mejor respuesta de Pulkit_Jain_

@techddx 

From the problem statement, it seems that the font is not installed on this set-up thus an alternate font is being used in the DoR (that's why it works locally).

Could you install the fonts as applicable - JEE or OSGi and this should resolve the issue. 

2 respuestas

Pulkit_Jain_
Adobe Employee
Pulkit_Jain_Adobe EmployeeRespuesta
Adobe Employee
August 27, 2021

@techddx 

From the problem statement, it seems that the font is not installed on this set-up thus an alternate font is being used in the DoR (that's why it works locally).

Could you install the fonts as applicable - JEE or OSGi and this should resolve the issue. 

    Mayank_Gandhi
    Adobe Employee
    Mayank_GandhiAdobe Employee
    Adobe Employee
    August 27, 2021

    @techddx 

    1. Make sure the font is on the server or in aem fonts directory.
    2. Embed the font in xdp.
    3. Clear server temp and browser cache
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