Can't Download Securely

I am working with a customer who recently purchased Designer 6.5. When the log into https://licensing.adobe.com and go to the download section, that site is secure. However, when they click on the download button, it opens in a new window that is not secure and we get an error that says 'can't be downloaded securely'. Is there any way we can get a secure direct download link or some other way to down load the installer?