Skip to main content
Stephan_Reiners
Stephan_Reiners
Level 2
September 1, 2026

Blank PDF preview following Microsoft Update KB5121003

  • September 1, 2026
  • 1 resposta
  • 36 Visualizações

I made the following observation:
In the Designer (FormDesigner.exe) for interactive forms, the preview window remained blank.
Although the AcroRd32.exe process was launched in the background and the temporary PDF was created in %TEMP%, it was not displayed.
A quick analysis revealed that the Windows Update KB5121003 had been installed the day before.
Once it had been uninstalled, the problem was resolved.
Is this behaviour known?

      1 Resposta

      Adobe Employee
      gvdpatida1Adobe Employee
      Adobe Employee
      September 21, 2026

      Yes , this behavior is known .

      You can upgrade to Acrobat version >=26.001.21367  to get the fix . Refer https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousmarch2026qfe.html#dccontinuousmarchtwentytwentysixqfe

      Termos e condiçõesAccessibility statement

      Loading footer...