"Authentication failed for user [author] (Scheme - Username/Password) Reason: Username or password is incorrect" | Adobe Higher Education
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dannyd21850928
dannyd21850928
Level 2
December 13, 2023
Besvarat

"Authentication failed for user [author] (Scheme - Username/Password) Reason: Username or password is incorrect"

  • December 13, 2023
  • 1 svar
  • 1542 visningar

In our serverlogging we get the following message every 30 seconds:

08:41:26,509 WARN [com.adobe.idp.um.businesslogic.authentication.AuthenticationManagerBean] (Thread-339) Authentication failed for user [author] (Scheme - Username/Password) Reason: Username or password is incorrect . Refer to debug level logs for category com.adobe.idp.um.businesslogic.authentication for further details
08:41:40,072 WARN [com.adobe.idp.um.businesslogic.authentication.AuthenticationManagerBean] (Thread-339) Authentication failed for user [author] (Scheme - Username/Password) Reason: Username or password is incorrect . Refer to debug level logs for category com.adobe.idp.um.businesslogic.authentication for further details
08:42:26,504 WARN [com.adobe.idp.um.businesslogic.authentication.AuthenticationManagerBean] (Thread-339) Authentication failed for user [author] (Scheme - Username/Password) Reason: Username or password is incorrect . Refer to debug level logs for category com.adobe.idp.um.businesslogic.authentication for further details
08:42:40,055 WARN [com.adobe.idp.um.businesslogic.authentication.AuthenticationManagerBean] (Thread-339) Authentication failed for user [author] (Scheme - Username/Password) Reason: Username or password is incorrect . Refer to debug level logs for category com.adobe.idp.um.businesslogic.authentication for further details

 

Anybody having an idea of the cause of this and more ideal a solution to get rid of this.

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Bästa svar av Pranay_M

Hi @dannyd21850928,

 

This is a very generic issue with AEM. Please find below the steps to fix the issue regarding the issue related to the Authentication Error message.

 

1. Please login to http://<hostname>:<port>/lc/system/console/configMgr/com.adobe.granite.repository.hc.impl.DefaultLoginsHealthCheck

2. Under 'Logins', please remove 'author:author' or 'admin:admin' and click on save.

 

Thanks
Pranay

1 svar

P
Adobe Employee
Pranay_MAdobe EmployeeSvar
Adobe Employee
December 21, 2023

Hi @dannyd21850928,

 

This is a very generic issue with AEM. Please find below the steps to fix the issue regarding the issue related to the Authentication Error message.

 

1. Please login to http://<hostname>:<port>/lc/system/console/configMgr/com.adobe.granite.repository.hc.impl.DefaultLoginsHealthCheck

2. Under 'Logins', please remove 'author:author' or 'admin:admin' and click on save.

 

Thanks
Pranay

    Pulkit_Jain_
    Adobe Employee
    Pulkit_Jain_Adobe Employee
    Adobe Employee
    December 29, 2023

    @dannyd21850928 

    More context : 

    The login health check in AEM periodically checks if default username and password of account admin and author has been changed or not from default author:author and admin:admin.

    This "author" account is not a built-in user, but used as a demo user for we-retail demo site. You can suppress the warnings by deleting the user as suggested above.

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