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FrustratedFootballerAccepted solution
Level 2
October 10, 2022

@frustratedfootballer you can get it from the adobe software distribution portal.


The problem was resolved by changing the TEMP and TMP user and system windows variables to directory paths without "temp" or "tmp" in the path for the duration of the install. Note that if the install had to be repeated then these variables would have to be changed again.

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7 replies

Mayank_Gandhi
Adobe Employee
Mayank_GandhiAdobe Employee
Adobe Employee
October 2, 2022

@frustratedfootballer what version of aem forms is it? Check if you copied from shared drive or AV scan sometime removes executable from the disk. 

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    FrustratedFootballerAuthor
    Level 2
    October 2, 2022

    It is version 6.4. I also got the error with 6.5. I got past this error by changing the TEMP and TMP system and user variables. Now it is hanging on the "Installing Merge Module" step.

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      FrustratedFootballerAuthor
      Level 2
      October 2, 2022

      I turned off wi-fi, unplugged my network cable, and changed the TEMP and TMP user variables. Installation was partially successful. It completed but displayed the message "An attempt was made to install Designer, but the installation was unsuccessful". Do you have any advice?

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