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August 3, 2021
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Unable to establish connection from AEM to Workfront

  • August 3, 2021
  • 2 replies
  • 2216 views

Hello,

 

Workfront provided a documentation on establishing connecttion from AEM to Workfront. Even after following the steps I am unable to publish assets from Workfront to AEM.

 

I am using AEM 6.5 (on prem).

 

This is the error I am seeing in workfront:

{ "message": "I/O error on GET request for \"http://*********:4502/bin/webhooks/api/files?parentId=/&max=100&offset=0\":*********: Name or service not known; nested exception is java.net.UnknownHostException: *********: Name or service not known", "title": null, "msgKey": "exception.attask", "attributes": [ "" ], "code": 0 }

 

Thanks

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Best answer by shelly-goel

Adobe is in the process of re-writing the connector between AEM & workfront and also integrating workfront with IMS. I would suggest you to reach out to your Adobe point of contact to get more details or beta access.

2 replies

diksha_mishra
Community Advisor
Community Advisor
August 3, 2021

@aemdev05  

For error like "java.net.UnknownHostException: [hostname]"

The reason is your hostname is not in /etc/hosts, The solution is simple:

sudo vim /etc/hosts

change the line looks like:

127.0.0.1  localhost

to:

127.0.0.1  [hostname] localhost

Save and exit. Post your findings later. 

aemdev05Author
August 3, 2021

Thanks for the response but this didnt resolve the issue.
Workfront is with https and our servers are with http. Could this be the reason for un-successful connection?

 

shelly-goel
Adobe Employee
shelly-goelAdobe EmployeeAccepted solution
Adobe Employee
August 14, 2021

Adobe is in the process of re-writing the connector between AEM & workfront and also integrating workfront with IMS. I would suggest you to reach out to your Adobe point of contact to get more details or beta access.

kautuk_sahni
Community Manager
Community Manager
August 17, 2021

@aemdev05 Adding to Shelly's note, please also reach out to Support with this request.

Kautuk Sahni