Unable to create new technical account

Question

Hi there, I'm using the AEM Assets module in an Workfront Fusion scenario and I am trying to connect to an AEM Cloud instance. I am following this guide: https://experienceleague.adobe.com/docs/experience-manager-cloud-service/content/implementing/developing/generating-access-tokens-for-server-side-apis.html#the-server-to-server-flow After I click on the 'Create new technical account' button, the page opens up, then I can see a spinning wheel and then I am getting this error:

(HTTP 504) An error occurred attempting to load the provided log.

Please check the URL and ensure it is reachable.

Can you please let me know what could cause this?

Thank you,

Ana

diksha_mishra · Accepted Answer

@ana-ensemble it would be best to create a suppot ticket with Adobe, as the issue might be related to your contract /license of WF fusion/AEM.

Ana-Ensemble · Answer

Hi @diksha_mishra - thank you, will do!

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