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4 replies

diksha_mishra
Community Advisor
diksha_mishraCommunity Advisor
Community Advisor
September 22, 2023

@leo-locatelli  Which AEM version are you uploading the PDFs to? Is this issue coming up only with this PDF or all? Do you have authoring access or only this browsable URL?

    L
    leo-locatelliAuthor
    Level 2
    September 22, 2023

    hi @diksha_mishra I don't know the version but I asked my team, I have the authoring access I was the one how uploaded the PDF on our asset folder. 

     

      Adilos-Cantuerk
      Community Advisor
      Adilos-CantuerkCommunity Advisor
      Community Advisor
      September 26, 2023

      Hi @leo-locatelli does this problem occurs with every pdf or just with this one?

      Your scene7 link is linking to an image instead of an pdf.
      it should contain /is/content/ instead of is/image.
      https://helpx.adobe.com/experience-manager/scene7/kb/base/static-content-serving/do-we-reference-pdf-url.html

        L
        leo-locatelliAuthor
        Level 2
        September 26, 2023

        that just provides a broken link

        https://bta.scene7.com/is/content/brownthomas//BT-Everywhere-TCs

         

          Adilos-Cantuerk
          Community Advisor
          Adilos-CantuerkCommunity Advisor
          Community Advisor
          September 26, 2023

          Yes, i have also tried to repair your link with no success. 

          On the first glance i only can say that your link is image specific. Therefore it is handled like a picture.

          Your reply leaves one of my questions open:
          Is this is the only PDF that does not work?
          In case none of your PDFs work, maybe it is something you have to fix in your scene7 settings.
          Maybe the link has some more errors? - the // in your link also looks like an error to me.

          Here is an example on how this looks in my company. So i can assure you this works as long as you have your settings right.
          https://s7e5a.scene7.com/is/content/medi/medi-Quality-Data-Standards-GER

            kautuk_sahni
            Community Manager
            kautuk_sahniCommunity Manager
            Community Manager
            October 4, 2023

            @leo-locatelli Did you find the suggestions from users helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

            Kautuk Sahni
            kautuk_sahni
            Community Manager
            kautuk_sahniCommunity Manager
            Community Manager
            October 16, 2023

            @leo-locatelli Please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

            Kautuk Sahni
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