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4 replies

diksha_mishra
Community Advisor
Community Advisor
September 22, 2023

@leo-locatelli  Which AEM version are you uploading the PDFs to? Is this issue coming up only with this PDF or all? Do you have authoring access or only this browsable URL?

Level 2
September 22, 2023

hi @diksha_mishra I don't know the version but I asked my team, I have the authoring access I was the one how uploaded the PDF on our asset folder. 

 

Adilos-Cantuerk
Community Advisor
Community Advisor
September 26, 2023

Hi @leo-locatelli does this problem occurs with every pdf or just with this one?

Your scene7 link is linking to an image instead of an pdf.
it should contain /is/content/ instead of is/image.
https://helpx.adobe.com/experience-manager/scene7/kb/base/static-content-serving/do-we-reference-pdf-url.html

Level 2
September 26, 2023
Adilos-Cantuerk
Community Advisor
Community Advisor
September 26, 2023

Yes, i have also tried to repair your link with no success. 

On the first glance i only can say that your link is image specific. Therefore it is handled like a picture.

Your reply leaves one of my questions open:
Is this is the only PDF that does not work?
In case none of your PDFs work, maybe it is something you have to fix in your scene7 settings.
Maybe the link has some more errors? - the // in your link also looks like an error to me.

Here is an example on how this looks in my company. So i can assure you this works as long as you have your settings right.
https://s7e5a.scene7.com/is/content/medi/medi-Quality-Data-Standards-GER

kautuk_sahni
Community Manager
Community Manager
October 4, 2023

@leo-locatelli Did you find the suggestions from users helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

Kautuk Sahni
kautuk_sahni
Community Manager
Community Manager
October 16, 2023

@leo-locatelli Please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.

Kautuk Sahni