Hi @sverdoor ,
I know that such problem happens when you use Dynamic Media. Any transparent images (PNG) become not transparent in WEBP or JPEG format.
There are 2 options how to get image with transparent background:
1) If you use Image component: configure "Image Modifiers" in the Image component: fmt=png-alpha&bfc=on
https://experienceleague.adobe.com/en/docs/experience-manager-core-components/using/wcm-components/image#configure-dialog
2) If you use asset URL: add fmt=png-alpha&bfc=on request parameters
To make it global, I would suggest to configure Image Preset.
- Leave Height and Width empty to enabled responsiveness feature
- Format: PNG with Alpha
Details: https://experienceleague.adobe.com/en/docs/experience-manager-cloud-service/content/assets/dynamicmedia/managing-image-presets#creating-image-presets
Best regards,
Kostiantyn Diachenko.
Kostiantyn Diachenko, Community Advisor, Certified Senior AEM Developer, creator of free AEM VLT Tool, maintainer of AEM Tools plugin.