Links are not showing in 'References' Tab in the DAM | Community
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SwethaBe2
Level 1
August 18, 2026
Question

Links are not showing in 'References' Tab in the DAM

  • August 18, 2026
  • 1 reply
  • 14 views

Hi, 

I'm facing an issue in AEM as a Cloud Service where asset references are not being displayed in the DAM UI under References → Local References, even though the assets are actively used on pages.

I have authored images on pages and verified that they are being referenced correctly by components.

However, when I open the asset in DAM and navigate to:

Asset Details → References → Local References

the referencing pages are not displayed.

The issue occurs for almost all assets in our DAM.

Interestingly, there is one specific folder where assets are showing references correctly in the UI.

I compared the assets but nothing is different. 

 

Also when i call /bin/wcm/references.json?path=/content/dam/path/to/image.jpg it returns the pages where the asset is referenced. But UI is not showing

    1 reply

    G
    Adobe Employee
    goelsAdobe Employee
    Adobe Employee
    August 19, 2026

    Hi ​@SwethaBe2 ,

    You are start with the browser Network trace. If the UI provider request is slow or fails while /bin/wcm/references.json succeeds, you have isolated the problem to the DAM References UI/provider path. The most probable causes are an unpaginated expensive query, index/query-plan behavior, or a frontend rendering failure—not missing asset references.

    It would be best to reach out to Adobe Support via a Support ticket for detailed investigation.

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