Is there a way to allow Brand Portal download file size larger than 5 GB, using link share? | Community
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AlexBorgo
May 21, 2025
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Is there a way to allow Brand Portal download file size larger than 5 GB, using link share?

  • May 21, 2025
  • 1 reply
  • 530 views

We need to share some 5 video of 2 Gb each.

But we got an error with no infomation ... (should be you file is more than 5GB)

Anyway there is a way to inrease brand portal capacity to manage bigger files?

Thankyou 

 

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Best answer by narendragandhi

Hi @alexborgo 

 

There are very limited customization options available related to download in Brand Portal. You can configure Aspera Connect for faster downloads but I do not see any option to increase file size limit.

 

You can try creating an Adobe Support ticket to check further on this.

 

Thanks

Narendra

1 reply

narendragandhi
Community Advisor
narendragandhiCommunity AdvisorAccepted solution
Community Advisor
May 28, 2025

Hi @alexborgo 

 

There are very limited customization options available related to download in Brand Portal. You can configure Aspera Connect for faster downloads but I do not see any option to increase file size limit.

 

You can try creating an Adobe Support ticket to check further on this.

 

Thanks

Narendra

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