Create Support Tickets when I'm the Admin on a single user account - still says need admin

I’ve tried everything to create a support ticket and keep getting the run around.  I’m the only user on the account which means I’m also the admin.

It either says I’m not entitled, or I’m not authorized to log into the various support tools.  I’ve tried everything and am pulling my hair out to create a ticket.

Please advise how I get my account setup as the admin so I can create a ticket.

Steven