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DaveRu
Level 2
December 20, 2023
Solved

Can't Get Animated GIF to Animate

  • December 20, 2023
  • 1 reply
  • 1745 views

Good day,

 

I'm having an issue with placing an Animated GIF in the background of an XHTML element on my client's page. I have uploaded the GIF to Adobe Experience Manager > Dynamic Media Classic but when pulling the image it does not animate.

 

Is there an fmt that I'm missing similar to getting alpha-channels with PNGs?

 

The path to the image is just the same as all of the others I've uploaded:

 

background-image: url('https://images.XXDomainXX.com/is/image/XXClientNameXX/122423-HP01-holidaySale-bkg-M-01?wid=1302&hei=270&fmt=gif');

 

(Image of the file in AEM-DMC):

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Best answer by Saravanan_Dharmaraj

My apologies: I don't know what "WF" stands for. Is this an app or a setting within AEM?


@daveru WF - Workflow. I meant a simple wf process to set up the property for the asset. AEM devs know it how to create the process and use it.

just like below example
https://medium.com/@toimrank/aem-custom-workflow-process-step-56e176f8f067

 

1 reply

Saravanan_Dharmaraj
Community Advisor
Saravanan_DharmarajCommunity Advisor
Community Advisor
December 21, 2023

@daveru For GIF images set the URL as /is/content like video contents instead of /is/image. you can do that check in the server side. Please test it out with simple image.

please see the sample here https://silabs.scene7.com/is/content/siliconlabs/trng-animation-centered-1?$Large2Column70pct$

 

    D
    DaveRuAuthor
    Level 2
    December 21, 2023

    So, it needs to be enabled server-side. I did already try using is/content instead of is/image and that didn't work, either. Does this mean that someone with account management permissions needs to adjust something in the settings?

     

    Or is this something I can do using the app?

     

    I do not have permissions or insight into any set-up of Adobe Experience Manager. That was done long before I began working for this client. I just downloaded the app and began using it.

     

    Can you elaborate on how this is set-up?

     

    Yours,

    Dave

      Saravanan_Dharmaraj
      Community Advisor
      Saravanan_DharmarajCommunity Advisor
      Community Advisor
      December 21, 2023

      @daveru There should a metadata("dam:dmStatic") in the gif image uploaded in dam. That metadata  can be populated with simple WF process which runs when you upload the asset and set that metadata property. Atleast thats how we have it. Once you have it, you can refer the asset with /is/content instead of /is/image. Could you please check the metadata of that asset with the help of AEM admin/dev?

      Also check this one too

      https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager-assets/gif-images-not-working-with-adobe-dynamic-media/td-p/241480

       

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