Adobe Campaign

Hi - Can anyone please explain how does Adobe Campaign manages the workflow executions, as in how does it manages the session with database. For example - let's say if I have a workflow called WF-1, scheduled to run at a particular time T1, which module in campaign in responsible for identifying when the T1 has arrived and trigger it , is it wfserver ?If so, does wfserver always keeps a connection open with database ?The reason I am asking is that, we have a DB timeout parameter set a 30 min (in case session is Idle), and what we have seen is that let's say a workflow  WF1 got triggered and was running fine and it may have 10 Activities. If one of the activity in between has taken up let's say more than 2 hours to perform DB operation, then we have seen errors as ORA-01012: not logged while trying to insert logs into xtkworkflowlog table, so I presume that there was a master session which sort of works as a coordinator and manages when to execute the workflow etc., and that session wit

Hii,I'm using Adobe Campaign Classic and ive a problem exporting the report to excel workbook, i dont know how solve it, or where i can see the real reason why doesnt let the export to edit it. Thanks 

Hi guys,Wondered if anyone has had any success changing the current white and black QR codes into something different: say a white code on a dark blue background.Also does anyone know if there’s a border built into the generated QR code image or not?Thanks!Kevin

Hi,How can I calculate the days difference (using the daysdiff function) on one date field? Preferably for the most recent 3/4 dates in the field.BACKGROUND: I need to know the days between each customers multiple journey dates for a campaign. Then work out the average of this number.Many thanks,Rob

I am trying to trigger a simple Message Center email (only personalization is email address) after someone completes an action on a web app. It appears to work; there are no errors. However, I see no trace of an event having been triggered. To troubleshoot, I took the code into a workflow and tried to query the event that is created. However, in spite of it generating an event ID, it then tells me that the event ID does not exist.Relevant code:Relevant log data:Any thoughts? Thanks!

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Hii,I'm using Adobe Campaign Classic and ive a problem exporting the report to excel workbook, i dont know how solve it, or where i can see the real reason why doesnt let the export, to edit it. Thanks 

HI There,So we have been facing integration issues with genesis connector in Adobe Campaign. We keep getting this error(below) and we are unable to pin-point to one specific reason, not sure if its an analytics configuration issue or campaign issue.INT-150012 The HTTP query returned a 'Internal Server Error' type error(500)Can you please suggest what needs to be fixed in order to solve this issue.Thanks,P

Hi,Can anyone suggest how to do Google Tag Manager integration with Adobe Campaign.Any document on this is highly appreciated.Thanks.

Hello,I am trying to delete folder and file from Adobe Campaign SFTP but it's not possibile using a client like FileZilla.I asked for a solution to the Support, but the unique suggestion was to use an EXTERNAL TASK.The problem is this activity is not present in my current client version (Adobe Campaign v6.1.1).May someone tell me how to do this?Thanks in advance,SalvatoreJean-Serge Biron​Amy_Wong​florentlb​kirti.rawat​Adhiyan​Ananya Kuthiala

I tried loading data from a  text file in my local machine using the upload data activity.But the Upload data activity is getting an error . Please find the error logs.09/20/2018 10:36:50 PM Start loading file '/usr/local/neolane/nl6/var/TEST_SERVER/export/C:/Temp/TEST/Sample Import/newmem.txt' into the database (step 'Data loading (file)')09/20/2018 10:36:50 PM BAS-010014 Cannot open file '/usr/local/neolane/nl6/var/TEST_SERVER/upload/235fea4814ac2a412be07dfab85cc3f7.txt' with read access (errno=2, No such file or directory)09/20/2018 10:36:50 PM WKF-560006 An error occurred when loading the '/usr/local/neolane/nl6/var/TEST_SERVER/upload/235fea4814ac2a412be07dfab85cc3f7.txt' file ('Data loading (file)' step).Please provide a solution for this isuue

Has anyone added the operationId from the Campaigns (nms:operation) schema to the Recipient delivery logs (nms:broadLogRcp) schema in Adobe Campaign Classic? I need to include it for tracking, QC, reporting, etc... I know you can join it to other Adobe system tables in the DB, but I want it in the broadLogRcp table.Any steps someone could provide including how it looks in the Target mappings would be great!Thank you,John

Hi I was hoping someone may be able to answer what im sure everybody except me already knows ...  Are clicks on the unsubscribe link counted in the distinct clicks also?I am doing some reporting on a recent campaign for a review tomorrow and I know someone is going to ask...  Any help greatly appreciated.ThanksBecky

Hi Team,When I am trying to find F and M value I am facing issues in aggregate functions.Below is the workflow which I used.Since it  throwed  above error I tried with group by on primary key.But it was calculating overall sum of  vehicle price.I need to calculate sum of vehicle price for each customerKindly let me know how to calculate sum specific to customer.Thanks,Maheswari

In general, if we have a single page app on a different domain, do we need any CORS configuration in order to submit data form the app to the JSSP? If so can I just accept headers from that domain in the JSSP or does that need to be configured somewhere else?

I am new to Adobe Campaign and I would like to know how I can upload images from my current network into Adobe Campaign. I have maybe 25 images that I would like to upload.

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Hello Friends,I have a requirement, where we have to fetch some recipient data and export the same data in a file. Let me give background in detail:1. Initially we will be fetching some Recipient Data (say 10 records) and retrieving their First Name, Mobile and Email (just example) from Query.2. Next we will be inserting a record in schema (Transient) created. This schema consists of below fields:     a. Campaign Identifier (A string value passed in JavaScript as input)     b. Record Count (A Integer which will store the number of recipients fetched from query (Count)     c. Primary Key (Auto - generated, whenever a record is inserted)3. So assume Campaign Identifier is XYZ, Record Count is 10, i will be inserting this two fields in above schema and it somehow looks like belowPRIMARY KEY|Campaign Identifier|Record Count154878931|XYZ|104. Now i need to export the First Name, Mobile and Email of the Recipients to a file using Data Extraction along with PRIMARY KEY mentioned above.5. So o

I'd like to find out where the channel level opt outs are being excluded from a delivery, there doesn't seem to be a rule in the default typology I am using yet they are taking place.We have a use case to allow marketeers the ability to contact recipients who have opted out of SMS (@blacklistmobile) with service or informational comms. However if they are flagged as 'Do Not Contact by Any Channel' (@blacklist) they should continue to be excluded.If I untick the blacklist option in the delivery (To > Exclusions) then all comms are sent regardless of the opt out preferences in either the SMS level Opt Out (@blacklistmobile) or the 'Do Not Contact by Any Channel' (@blacklist) field.A solution would be to untick the blacklist box, and then create a new typology rule which would then reapply the @blacklist opt out preferences. This would allow channel level opt outs to be sent whilst excluding the @blacklist level opt outs, however I'm convinced there is a simple OOTB answer I've missed,

Hi ThereWe would like to enrich data coming from an external trigger for Message Center with data from recipient schema, however, there seems to be no clear feature available. If we look at the below document, there is a single quote mentioned without an explanation as to how or where can we do this. Is there a way to enrich this? https://docs.campaign.adobe.com/doc/AC6.1/en/PDF/message-center-v6.1-en.pdf 'Event enrichment prior to being transferred to a message template'  (Page 47)Any past experience or hint will be welcome.

Hi, I'm trying to see if there is a way to include a view name of the personalization block is constructed instead of explicit Specifically:I have 3 personalization blocks with their internal names as 1234_p1, 1234_p2, and 1234_p3In the delivery template, I defined a variable "var id = '1234'"What's the correct syntax, if allowed, for the include statement. e.g., <%@ include view='id + p1' %>Thanks!Jim

Hi guys,I'm using Adobe Campaign Standard, and I want to achieve the scenario as below : Sending a "marketing message-A" via email, after one week, sending "marketing message-B" via email to customers who have clicked a link in previous email (marketing message-A).How do I set the workflow to achieve this scenario? Thank you.

Hi,I am getting below error while trying to login to

Dear All,We are facing an issue with time zone. When we try to access any delivery template especially DM templates we do get an error Value 'Australia/Melbourne' is not valid for enumeration 'Time zones (xtk:common:timezone)'.------The graphical component 'Time zone' has generated an error.------Could you please let me know how to solve this issue. Also I do have  few clarifications1. Can we add a new enumeration  for time zone in the out of the box schema ?2. How does AC takes the timezone while creating any templates or any records ?

Hi Community,Adobe has released an official page dedicated to GDPR on its Website:                                            General data protection regulation, GDPR | Adobe Experience CloudAs for now it is only available when you select "United States" in the region preferences at the bottom of the page.This is a general page that does not cover each solution specifically. In December or January, more information should be shared for each solution, including Campaign. I will let you know once it is available.Thank you for your patience as I know this is a hot topic for many of you.Florent