Adobe Campaign

The Control Panel team is happy to announce new features and enhancements to existing features for all ACS/ACC customer of v7/v8! The following are available for general use for all customer admins.Service Transparency – Ability to visualize trends and patterns on Batch and Blast throughput and transactional messages latency across all channels combined.Introduced a new subtab under ‘Performance’ tab - Metrics and patterns around Throughputs and Latencies across all channels to gauge the performance of Marketing campaigns.Long Running Queries -  List top 5 long-running queries in the Control Panel, a new section introduced under Database - DB Utilization. This metric can help customer admin gauge typical symptoms that likeLogin issuesSlowness in sending batch emails.Slowing DB and simple queries taking too long to execute. Alerts to subscribed customer admins when a query continues to run beyond 24 hours.SSL certificates operations on new subdomains – Enhanceme

Hello, We are planning to do a lot of campaigns on prospects (not-yet a customer) by asking them to fill out their information through a form on the landing page or sending a message to our number. Ask the result, these prospects will receive a confirmation message or email immediately and in these messages or emails, we would like to send them some unique/personalize QR code or barcode. These barcodes or QR code will be treated like entrance tickets to some of our events, festivals, movies, restaurants offer or free drinks...These barcodes or QR codes are unique for each recipient as it contains prospect information. It also should be generated automatedly. Can we do this one with Adobe Campaign Standard or do we need to have a third party who works as QR code generator? In case we can do this with just Adobe Campaign standard, can anyone know how to do this? I am going through all of the material but could not find anywhere or am I missing some good documents about this? I have found

Release 7.2.2 - Build 9349 March, 2022   Find the detailed release information here: Latest Release Here are some of the major patches done in the March 2022 release of Adobe Campaign Classic v7: Fixed an issue, when configuring the Web Analytics external account, which caused the integration status to always show “Integration successful” even when errors occurred. (NEO-36672) Fixed several postupgrade errors related to the sequence ID mechanism when having negative IDs. (NEO-43205, NEO-42846, NEO-42845) Fixed an issue when using the Web Analytics external account with recurring and continuous deliveries, which caused data from the external account to be partially lost. (NEO-38548) Fixed an issue which slowed down postupgrade when updating the NmsActiveContact table. (NEO-43206) Fixed a postupgrade failure issue which occurred if out-of-the-box folders had been moved from the Administration node to any other location. (NEO-42875)   Ch

Be bold. Apply for the 2022 Adobe Experience Maker Awards from March 1 – April 15.   The application submission is now open for 2022 Adobe Experience Maker Awards. While having a great solution does help you win half the battle, you also need your awards application to stand out.  So, here we are sharing with you our 4 tips for writing a winning Experience Maker Award submission: Read carefully, choose wiselyWith 16 different awards categories, it’s important to carefully read through each category description to find the absolute best fit. Does your solution have social impact? Consider the Changemaker. Did you share your expertise to help your peers succeed? Look to the Ambassador. Did you put content and marketing together for jaw-dropping results? Try the Architect. If you have a great Adobe Marketo Engage, Adobe Commerce or Adobe Workfront story, the Engager, Disruptor, and Collaborator categories were developed specifi

Importing content from a URL during message preparation enables you to retrieve the latest HTML content each time the email is prepared. This way, the content of recurring emails is always up-to-date at the time of their sending.    We have improved the retry mechanism for deliveries including content imported from a URL. Read here for more details: Retrieving content from a URL automatically at preparation time   Please feel free to reach out through the below comment section in case you have any questions.

Hi Everyone,    We have updated the access level of the options which control Audit. Earlier options for enabling/disabling Audit trail were not accessible to functional administrators. With this change, access level of audit is modified to provide control to functional administrators. Read here for more details: Enable/Disable Audit Trail   Please feel free to reach out through the below comment section in case you have any questions.

The new Job history drop-down has been added to the message dashboard in the Monitoring a delivery documentation which shows a list of the batch jobs triggered by the delivery. It can be accessed from the message dashboard by selecting Job history from the Summary drop-down list. Check here for detailed step-by-step description: Job History in Delivery Monitoring   Please feel free to reach out for your queries and feedback in the below comment section.

We have updated the description of the Delete the source files after transfer option in the Transfer file activity and included a reminder to manually monitor the size of the archived content in the SFTP directory in case the option is not selected. Read here for more details: Transfer File   The Transfer file activity allows you to receive or send files, test whether there are files present, or list files in Adobe Campaign.   Please feel free to reach out through the below comment section in case you have any questions.

We have updated the File transfer activity section with a reminder to manually monitor the size of the archived content in the SFTP directory in case the Delete the source files after transfer option is not selected. Kindly read through this guideline documentation for more details: File Transfer   The File transfer activity lets you receive or send files, test for file presence, or list files on a server. The protocol used is either Azure Blob Storage, Amazon Simple Storage Service (S3), FTP or SFTP.   Please feel free to reach out for your queries and feedback in the below comment section.

Learn how you can manually remove an address from the quarantine list and what conditions qualify to send an address to quarantine in this detailed documentation on quarantine management that lists steps to Remove a quarantined address and Conditions for sending an address to quarantine   This documentation on quarantine management also clarifies the difference between Quarantine vs Denylist in a dedicated section here: Quarantine vs denylist   Please feel free to reach out for your queries and feedback in the below comment section.  

Hi everyone!   Here is a list of all the Adobe Campaign sessions at the Adobe Summit 2022. Register now and start scheduling your sessions today: https://summit.adobe.com/na  Session Title Date & Timings Speakers Campaign Execution with Agility using the Power of Workfront Wednesday, Mar 16 | 6:30 AM - 7:00 AM PST Wednesday, Mar 16 | 11:00 AM - 11:30 AM PST Himanshu Pathak, Multi-Solution Architect, Adobe   Karthik Suripeddi, Sr. System Integration Consultant , Adobe Delivering Real-Time Personalization with Adobe Campaign Tuesday, Mar 15 | 11:30 AM - 12:00 PM PST Bruce Swann, Group Product Marketing Manager , Adobe   David Loyd, Principal Enterprise Architect, Adobe How Virgin Atlantic Heightened Its Cross-Channel Marketing Wednesday, Mar 16 | 5:30 AM - 6:00 AM PST Wednesday, Mar 16 | 12:00 PM - 12:30 PM PST Wednesday, Mar 16 | 9:00 PM - 9:30 AM PST Nick Cornforth, Principa

Session - The Walgreens 80/20 Rule for Email Innovation In a rapidly evolving email marketing landscape, what are leading brands doing to stay ahead? Hear how Walgreens is finding the right balance between “data centricity” (sticking to what you know works) and innovation (experimenting and planning for the future) to create a highly personalized customer journey. Jeff Karasinski, Walgreens’ senior manager of Loyalty and Personalization, and Guy Hanson, VP of Customer Engagement at Validity, discuss Walgreens’ digital transformation journey. In this session: Learn how Walgreens is using the 80/20 rule to create a cutting-edge, customer-centric email experience that’s built on the foundation of data The tactics and technologies foundational to their success Session Schedule Wednesday, Mar 16 | 1:30 PM - 2:00 PM PST Speaker(s) Guy Hanson, VP Customer Engagement, Validity Jeff Karasinski, Sr. Manager of Customer Marketing Platforms - CRM, Walgreens Product(s) Adobe Campaign,&

Session - Scale Cross-channel Marketing Strategies with Adobe Campaign Scale isn’t just dealing with messy data sets and massive volumes of data for queries and reports or reaching millions of customers quickly. It also has to do with scaling tactics across teams, channels, and cross-channel strategies. Learn how to use Adobe Campaign to: Achieve operational efficiency through optimization and automation of marketing campaigns using offers, APIs, and templates to create dynamic campaigns and maintaining a healthy instance Personalize at scale with workflow optimization tips, delivery personalization, and optimal list management Scale the individuals and teams required to support cross-channel marketing Session Schedule Wednesday, Mar 16 | 1:00 PM - 1:30 PM PST Speaker(s) Bruce Swann, Group Product Marketing Manager , Adobe Garvit Shrivastava, Principal Consultant, Technical Architect, Adobe Product(s) Adobe Campaign Full Schedule Check Here Q&A Please use this thr

Session - Nespresso’s Next-Generation Marketing Platform – What Else? Nespresso has developed a range of exceptional coffees, machines, and services tailored to every preference to meet the strictest quality standards. Nespresso is present in 82 countries around the world, with a network of 816 boutiques in 536 cities. In addition, to engage with every consumer in the best possible way, they need to manage and integrate potentially over 150 different applications and data sources. Get firsthand insight into why Nespresso chooses Adobe for their next-level marketing platform and how this iconic brand uses the latest technology to achieve 1:1 personalization in real time across all important channels. In this session, learn: How Nespresso is building a true 360-degree real-time customer profile Why omnichannel marketing is not just a buzzword, and how Nespresso is planning to achieve 1:1 personalization at scale Which technical architecture supports a global operation while consid

Session - Modernize Cross-channel Marketing with Adobe Campaign Adobe helps B2C marketers overcome challenges related to outdated technology, the total cost of ownership, and maintenance to deliver personalized cross-channel marketing campaigns with performance and scale never seen before. In this session, learn about: Innovation with Adobe Campaign v8 Customer success in 2021 Product roadmap highlights in 2022 Session Schedule Tuesday, Mar 15 | 2:30 PM - 3:00 PM PST Wednesday, Mar 16 | 8:00 AM - 8:30 AM PST Speaker(s) Abhijit Ghosh, Head of Campaign Value Acceleration Sales Velocity, Adobe Arthur Lacroix, Sr. Product Marketing Manager, Adobe Product(s) Adobe Campaign Full Schedule Check Here Q&A Please use this thread to ask the question related to this Session.

Session - How Virgin Atlantic Heightened Its Cross-Channel Marketing What do you do when you have to engage customers more regularly and personalized while having a marketing team a fraction of the usual size? Join Tom Nowell, customer data and market database manager, to hear how Virgin Atlantic integrates Adobe Campaign Classic with Adobe Experience Cloud, increasing speed to market and helping non-technical users build campaigns without needing a developer.  Get inspired to: Improve email authoring through integration of Adobe Campaign and Adobe Experience Manager Personalize cross-channel journeys through integration of Campaign with Adobe Analytics, Adobe Target, and Adobe Audience Manager Session Schedule Wednesday, Mar 16 | 5:30 AM - 6:00 AM PST Wednesday, Mar 16 | 12:00 PM - 12:30 PM PST Wednesday, Mar 16 | 9:00 PM - 9:30 AM PST Speaker(s) Nick Cornforth, Principal CSM, EMEA, Adobe Tom Nowell, Marketing Technology Specialist, Virgin Atlantic Pro

Session - Delivering Real-Time Personalization with Adobe Campaign Consumers expect personalized experiences every time they engage with a brand. However, it can be challenging for marketers to bring together data into a single view and orchestrate cross-channel experiences. Get familiar with integrating data and touchpoints with Adobe Campaign to deliver connected and personalized cross-channel experiences. In this session, learn about: Personalizing real-time emails Leveraging survey data for personalization Finding that next best offer Session Schedule Tuesday, Mar 15 | 11:30 AM - 12:00 PM PST Speaker(s) Bruce Swann, Group Product Marketing Manager , Adobe David Loyd, Principal Enterprise Architect, Adobe Product(s) Adobe Campaign Full Schedule Check Here Q&A Please use this thread to ask the question related to this Session.

Session - Campaign Execution with Agility using the Power of Workfront Learn how to unleash the power of Workfront Fusion to automate digital experience (DX) campaign execution. Quickly budget, resource, plan, and manage creative content and campaigns across DX solutions of Adobe Experience Cloud using Adobe Workfront. This session covers: DX connectors for Workfront Workfront Fusion and its relevant APIs, tools, and connectors How to automate work across different solutions with Workfront as a centralized work management platform Session Schedule Wednesday, Mar 16 | 6:30 AM - 7:00 AM PST Wednesday, Mar 16 | 11:00 AM - 11:30 AM PST Speaker(s) Himanshu Pathak, Multi-Solution Architect, Adobe Karthik Suripeddi, Sr. System Integration Consultant , Adobe Product(s) Adobe Campaign, Adobe Experience Cloud, Adobe Workfront Full Schedule Check Here Q&A Please use this thread to ask the question related to this Session.

In Adobe Campaign workflows, data is managed using working (or temporary) tables. As the workflow executes, working tables share data across workflow activities. By default, working tables are created on the same database as the source of the data we query on. The new Change Data Source workflow activity allows you to change the data source of a workflow's working table. This provides enhanced flexibility in managing data across different data sources (FDA, FFDA & local database). With Campaign v8, the main profiles table is stored on the cloud database directly. So querying on the Profiles table will create a working table on the cloud database as well. In certain cases, it can make sense to move the working table to another data source in order to perform specific operations. Read here for more information: New workflow activity: Change Data Source   In case you have any questions, please feel free to post them below or reach out through the community Q and A

Join us for our next Adobe Campaign Community Q&A Coffee Break, on Thursday, February 10th, 2022 @ 8am PT   Register here for this Adobe Campaign Community Q&A Coffee Break.   We'll be joined by Michael Henry aka @mihenry , Senior Business Consultant for Adobe Campaign, who will be signed in here to the Adobe Campaign Community to chat directly with you on this thread to take your Adobe Campaign questions pertaining to his areas of expertise:  Adobe Campaign v7 Latest Release 7.2.1 Adobe Campaign v7 Best Practices - Workflow optimization Monitoring best practices Adding delivery channels Message Center   REQUIREMENTS TO PARTICIPATE  Must be signed in to the Community during the 1-hour period  Must post a Question about Adobe Campaign Coffee Break topic on this thread Think of this as the Adobe Campaign Community equivalent of an AMA, (“Ask Me Anything”), and bring your

Hi Everyone,   This year at Adobe Summit 2022, we’re thrilled to offer you the opportunity to connect and share knowledge with other Summit attendees, using the Braindate networking platform. We are inviting industry leaders and product experts like you, to become Networking Ambassadors and lead the Summit community by example, by sharing about your experience and inspiring others, in virtual meetings on the Braindate platform. With Braindate, you can easily create discussion topics, and host short one-to-one or group meetings, focused on the subjects you most care about.  Please take 1-minute to complete this form and confirm your status as a Summit Networking Ambassador... As a Networking Ambassador, you’ll get early access to Braindate (starting on Feb 15), so you can create some of the very first meeting topics. Also, you’ll have the exclusive ability to host larger group meetings, called Fishbowls, with up to 20 attendees. As an&nb

Hi Everyone,   This year at Adobe Summit 2022, we’re thrilled to offer you the opportunity to connect and share knowledge with other Summit attendees, using the Braindate networking platform.   We are inviting industry leaders and product experts like you, to become Networking Ambassadors and lead the Summit community by example, by sharing about your experience and inspiring others, in virtual meetings on the Braindate platform. With Braindate, you can easily create discussion topics, and host short one-to-one or group meetings, focused on the subjects you most care about.    Please take 1-minute to complete this form and confirm your status as a Summit Networking Ambassador before Friday, Feb 11   As a Networking Ambassador, you’ll get early access to Braindate (starting on Feb 15), so you can create some of the very first meeting topics. Also, you’ll have the exclusive ability to host larger group meetings, called Fishbowls

Hi Community,   Registrations for Adobe Summit 2022 are free and now open for all: Register here for free    Be a part of this immersive learning experience and connect with your peers around the world!

Hi Everyone, In our effort to reward the monthly top two users with a gift card for their participation on the Adobe Campaign Standard and/or the Adobe Campaign​ Community forums, we present to you the two top users in the Community for the month of January 2022 - @johnwi12 and @marcel_szimonisz. Congratulations and a big thanks to both of you for being dedicated and helpful community members of the Adobe Campaign Communities. Become a top user and win every month simply by answering questions and being helpful to other members on this community. Perhaps, YOU could be a winner next month! While we hope that this token of appreciation motivates you to give back to other members, we also hope that you already enjoy helping your Community friends with their queries, as this helps us build a better product for you.  We're always open to new ideas for Adobe Campaign, and can't wait

  Our Adobe Experience Cloud communities are the heartbeat that connect, engage and empower our users to create game-changing digital experiences for their customers.   After the first successful class of 2021 for Adobe Community Advisors, we now have 70+ global Advocates who are actively sharing their knowledge and expertise to help grow our Adobe Experience Cloud Communities. 🙏😍🎉   Now we’re opening doors for you to be part of this thriving community!   Come join us before February 11, 2022 and unlock amazing opportunities as Community Advisors.   Ongoing speaking opportunities year around Eligibility to lead and speak at Adobe User Group meetings Exclusive Advisor swag Chance to be featured in Community Advisor showcase videos Opportunity to connect with Adobe PMs to share feedback Digital Experience Community moderator status or equivalent access Vouchers to complete Adobe Digital Experience certificati