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Raseshwari
Level 2
July 11, 2023
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Where can I see Real Time Reports?

Now that the Reports section has sunset from Analytics, where do we access Real Time Reports?

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Krishna_Musku
Krishna_MuskuAccepted solution
Adobe Champion and Community Advisor
July 11, 2023

You can find the real-time reports in Workspace

 

Workspace - Reports - Engagement - Real-Time

 

 

You can find more info regarding the Reports & Analytics: End-of-Life here: https://express.adobe.com/page/6WnF8JK6IRDhf/

- Krishna Musku (Adobe Champion & Community Advisor)
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8 replies

Krishna_Musku
Adobe Champion and Community Advisor
Krishna_MuskuAdobe Champion and Community AdvisorAccepted solution
Adobe Champion and Community Advisor
July 11, 2023

You can find the real-time reports in Workspace

 

Workspace - Reports - Engagement - Real-Time

 

 

You can find more info regarding the Reports & Analytics: End-of-Life here: https://express.adobe.com/page/6WnF8JK6IRDhf/

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- Krishna Musku (Adobe Champion & Community Advisor)
RaseshwariAuthor
Level 2
July 12, 2023

Hi Krishna, yes I know it belonged to the Reports section. Now the section itself has been removed from the Menu. Looking forward to find it's(real-time reports) new placement soon!

 

EDIT: It doesn't belong to the left panel workspace section either. As Jennifer pointed, I might have to connect with the system admin to regain that access!

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Jennifer_Dungan
Adobe Champion and Community Advisor
Jennifer_DunganAdobe Champion and Community Advisor
Adobe Champion and Community Advisor
July 11, 2023

Reports hasn't been sunset yet (that will happen in Dec 2023), but perhaps your admin has removed access now to prevent people from relying on creating reports there that won't work in a few months... 

 

Do you have "Reports" in the Workspace Menu?

 

You can find "Real-Time" here under Engagement... 

 

If that option is also missing for you, it sounds like Adobe may have to create a new way to access?? As far as I know, the Real-Time reports aren't going away... 

 

I also suggest you up-vote this idea to bring Real Time reporting into Workspace: 
https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-ideas/real-time-displays-in-aa-workspace/idi-p/593650 

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    RaseshwariAuthor
    Level 2
    July 12, 2023

    Hi Jennifer,

    Thanks for responding.

    Yes the option is now missing in the menu. Hence the question! 

    Also thanks for sharing the up-vote link. AA Workspace definitely needs to include real-time reporting, now that the Reports section is starting to sunset.

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    Jennifer_Dungan
    Adobe Champion and Community Advisor
    Jennifer_DunganAdobe Champion and Community Advisor
    Adobe Champion and Community Advisor
    July 12, 2023

    Yes, I saw that it was missing from your menu, I was asking about the left menu inside of Workspaces... what @krishna_musku showed above... 

     

    That might be tied to the same permissions... if you can't get access in either way, you may need to ask your system admin about granting you access again for now.. since it's not yet sunset and it's impacting your work

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