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Sergei_Kalinichenko
Level 2
November 19, 2024
Solved

Tracking of links in distributed digital documents

  • November 19, 2024
  • 1 reply
  • 939 views

Hello there

Are there any changes / recent best practices in tracking of links in White Papers or similar? Today I have a marketing channel "Alias" and track such kind of links by ?cmp=als_xxxxxxx

 

Question came from our web team: "Alias should not be used online due Google Malus". I failed to find any limits in tracking digital documentation, but also wondering if parking link clicks in Alias and then in Other Referrals is common practice.

Thanks!

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Best answer by Jennifer_Dungan

I agree with @farazhusain ... you can't embed JS inside of documents to track the clicks... the only solution is to use a proper campaign... and that is a web standard that even Google uses.... look at Google Ads, they add ?gclid=232323235 and other params onto their ads for tracking purposes.... So Google definitely wouldn't penalize you for having your own tracking campaigns on your URLs.... 

 

This is a standard for both external campaigns and internal ones (these are usually kept separate so that there's not cross over corruption between your two standards - i.e. User comes from paid search with external campaign, then clicks on an internal promo banner.. storing these individually allows you to look at both on your conversion event). 

 

Query String Parameters are a standard part of web URLs... look at Search Results... the keyword, filters, pagination, etc are all passed as parameters.... Google doesn't penalize those pages (of which almost every site in the world has, and all search engines, including Google use).

 

I am not sure what your web team was thinking when they flagged this as a possible concern... And for the record, I come from a web development background, I work in our digital development department, and not only am I in charge of the Analytics, I am also a core member of our SEO team... There are no red flags with your intended approach....  That would 100% be my approach (and in fact is our approach on our Newsletters, which is a pretty similar situation to your documents/white papers).

1 reply

FarazHusain
Adobe Employee
Adobe Employee
November 19, 2024

Hey @sergei_kalinichenko AFAIK, Google's penalties typically target practices like cloaking, keyword stuffing, or manipulative link schemes. Using query parameters for tracking is a standard and acceptable practice. So, I don't see a challenge in tracking links by ?cmp=als_xxxxxxx.

 

Let's wait for more input/suggestions from our community members. 

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe ChampionAccepted solution
Community Advisor and Adobe Champion
November 19, 2024

I agree with @farazhusain ... you can't embed JS inside of documents to track the clicks... the only solution is to use a proper campaign... and that is a web standard that even Google uses.... look at Google Ads, they add ?gclid=232323235 and other params onto their ads for tracking purposes.... So Google definitely wouldn't penalize you for having your own tracking campaigns on your URLs.... 

 

This is a standard for both external campaigns and internal ones (these are usually kept separate so that there's not cross over corruption between your two standards - i.e. User comes from paid search with external campaign, then clicks on an internal promo banner.. storing these individually allows you to look at both on your conversion event). 

 

Query String Parameters are a standard part of web URLs... look at Search Results... the keyword, filters, pagination, etc are all passed as parameters.... Google doesn't penalize those pages (of which almost every site in the world has, and all search engines, including Google use).

 

I am not sure what your web team was thinking when they flagged this as a possible concern... And for the record, I come from a web development background, I work in our digital development department, and not only am I in charge of the Analytics, I am also a core member of our SEO team... There are no red flags with your intended approach....  That would 100% be my approach (and in fact is our approach on our Newsletters, which is a pretty similar situation to your documents/white papers).

Sergei_Kalinichenko
Level 2
November 19, 2024

Thank you both!