Set Reply-To to User's email for delivered reports | Community
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AndreasDi1
Level 7
January 31, 2011
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Set Reply-To to User's email for delivered reports

  • January 31, 2011
  • 3 replies
  • 1613 views

If an user sends out an report via email it's being sent from discover-reports@omniture.com. If you just hit reply because the user asked you a question about it in the notes field the email goes back to discover-reports@omniture.com.

Please set the "Reply-To" field to the users email address, so the reply goes automatically to the user.

    3 replies

    benjamingaines2
    Adobe Employee
    benjamingaines2Adobe Employee
    Adobe Employee
    February 8, 2011

    Are you seeing this primarily in Discover, or is it in other places as well? I know SiteCatalyst has a number of report delivery areas where you can specify a return address. If this is a Discover request, let's update the product tag so Mr. Timothy James Lott can see it and collaborate with you on it

    A
    AndreasDi1Author
    Level 7
    February 8, 2011

    D'oh, wrong tag. Sorry...

    But setting the user's email as default for reply-to in SC is not a bad idea too

    benjamingaines2
    Adobe Employee
    benjamingaines2Adobe Employee
    Adobe Employee
    February 9, 2011

    Acknowledged, Andreas. Thanks for the idea.

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