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stephen_nackovs
October 16, 2015
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Report Builder Not Working At All Now

  • October 16, 2015
  • 21 replies
  • 11049 views

Hi,

Went from RB v4.7 to v5 after the release since it seemed like it could be hugely beneficial but apparently Adobe released a very faulty and buggy piece of software. So uninstalling it and going back v4.7 created a huge amount of issues, none of which resulted in RB working.

Long story short, new laptop running Win 7 and Excel 2013 (About reports 32 bit version) and neither v4.7 or v5.0 (further, not even 32 or 64 bit versions) work. Nothing. Doesn't come up on the Add-Ins tab; going to add-ins under options shows that sometimes Report Builder bridge is active, sometimes inactive, sometimes not there (depending on the install or its mood).

This is hugely frustrating and I desperately need help. It would be enough just to get back to where I was before this mess but I can't. I am loosing a lot of time since many Excel dashboards are build around RB and they just cannot be run.

Please help.

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    Best answer by drewa64795483

    Hey

    140529-000018

    This is an incident that contains an issue.  Unable to get any data since upgrading it just sits saying "retrieving data".

    There is a workbook attached to the ticket.

    Cheers

    Drew

    21 replies

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    Gigazelle
    Adobe Employee
    GigazelleAdobe Employee
    Adobe Employee
    October 16, 2015

    Do any of you have incident numbers to go along with these issues? I was looking through our list of ReportBuilder bugs to be fixed on the 19th, but didnt find anything relevant to this thread. If there are bug ID's, I can check and make they're going to be fixed.

    From what it sounds like, some issues are in existing workbooks, while some are across the board. If you guys can provide any more detail on how i can reproduce the error on my end, that would be great.

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