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nxdevn78913286
nxdevn78913286
March 26, 2021
Solved

Missing cart additions

  • March 26, 2021
  • 2 replies
  • 4166 views

Some cart additions are not showing up in analytics. I have several triggers for the add to cart page view and one of them is not showing up. The call looks identical in the debugger, apart from a single evar value in the products string (eVar42=quickview instead of eVar42=yes or eVar42=no or evar42=variant), and the network shows it going to the same Adobe server. I'm at a loss for how to debug this. Any pointers?

 

The Only difference I can see is that the page views with eVar42 for a particular value just don't seem to register.

 

Thanks

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Best answer by yuhuisg

Verify that your s.products string has been formatted correctly. See the examples at products | Adobe Analytics.

2 replies

yuhuisg
Community Advisor
yuhuisgCommunity AdvisorAccepted solution
Community Advisor
March 26, 2021

Verify that your s.products string has been formatted correctly. See the examples at products | Adobe Analytics.

    nxdevn78913286
    nxdevn78913286Author
    March 29, 2021

    Thanks for the reply

     

    This one works -

    ;87215078;;;event11=8.63;eVar15=welcome_topn|eVar32=No|eVar33=No|eVar34=Yes|eVar35=No|eVar66=Available stock shown|eVar38=None/Natural Add|eVar41=Yes|eVar42=No

    This one doesn't

    ;87215078;;;event11=8.63;eVar15=welcome_topn|eVar32=No|eVar33=No|eVar34=Yes|eVar35=No|eVar66=Available stock shown|eVar38=None/Natural Add|eVar41=Yes|eVar42=quickview

     

    I can't see what would make any difference.

    jantzen_b
    Adobe Employee
    jantzen_bAdobe Employee
    Adobe Employee
    April 6, 2021
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